Multi-Line Representative - State Farm Agent Team Member

Daryl Gilliam - State Farm Agent; Farmington Hills (MI); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Free snacks

Job summary

Daryl Gilliam - State Farm Agent in Farmington Hills, MI is seeking a Multiline Representative to help customers across multiple product lines by understanding needs and providing product information.

The role emphasizes relationship building, administering daily office tasks, and contributing to community outreach and marketing efforts. Flexible work-from-home options are available; prior customer service or insurance experience and state licenses are preferred.

Qualifications

• Clear written and verbal communication.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Develop relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Customer service

Insurance licensing

Adaptability

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Free food & snacks

You May Be a Great Fit as a Multiline Representative at Drops::AccountDrop if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: Farmington Hills, MI 48336

At Daryl Gilliam - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Flexible work from home options available.