Multi-Line Representative - State Farm Agent Team Member

State Farm Agent; Hattiesburg (MS); On-site; USD 35,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Lori Hearn State Farm in Laurel, MS seeks a Multiline Representative to help customers protect what matters most through Auto, Home, Life, and Retirement planning. You will listen to needs, build relationships, and guide clients to the right insurance and financial solutions with a caring, community-focused approach.

We value teamwork, strong communication, and the ability to thrive in a fast-paced office. Training and development, a competitive salary, and growth opportunities are offered.

Qualifications

• Strong written and verbal communication.
• Organized with attention to detail.
• Able to work in a fast-paced environment.
• Prior customer service or insurance experience preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Interact with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Assist in marketing efforts to promote community awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Customer service

Adaptability

Education

Insurance license eligibility

Job description

Benefits

• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary

You May Be a Great Fit as a Multiline Representative at Lori Hearn State Farm if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: Laurel and Hattiesburg MS

At Lori Hearn State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation: $35,000.00 - $75,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Laurel, MS And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.