Multi-Line Representative - State Farm Agent Team Member

Lori Hearn; Hattiesburg (MS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Lori Hearn State Farm is seeking a Multiline Representative to assist customers across product lines and build lasting relationships in Laurel and Hattiesburg, MS. You will support daily office operations, communicate needs, and participate in community marketing efforts to grow the agency.

The role emphasizes customer service, organization, and a proactive approach to helping neighbors protect what matters most.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service or insurance is preferred.
• Must possess or obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Develop relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up.
• Participate in marketing efforts to promote community awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Customer service

Job description

Benefits:

• Paid time off


• Training & development


• 401(k)


• 401(k) matching


• Bonus based on performance


• Competitive salary

You May Be a Great Fit as a Multiline Representative at Lori Hearn State Farm if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.


• You genuinely care about your community and want to make a positive impact on the people around you.


• You’re a natural relationship-builder who earns confidence quickly and keeps it.


• You listen first, then guide, making customers feel understood while confidently providing options.


• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address:

Laurel and Hattiesburg MS

At Lori Hearn State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.