Multi-Line Representative - State Farm Agent Team Member

Scott Manshack - State Farm Agent; Franklin (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Retirement Plan

Life Insurance

Bonus based on performance

Paid time off

Job summary

Scott Manshack State Farm in Franklin, NC seeks a Multiline Representative to help customers protect what matters most. You will listen to needs, explain product options across lines, and build lasting relationships in the community.

Join a team focused on integrity, care, and real support. The role involves marketing activities, daily office tasks, and delivering a consistent, helpful customer experience while meeting growth goals.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Written and verbal communication

Organizational skills

Fast-paced environment

Customer service experience

State insurance licenses

Job description

Benefits:

• Retirement Plan
• Life Insurance
• Bonus based on performance
• Paid time off

You May Be a Great Fit as a Multiline Representative at Scott Manshack State Farm if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 1509 Highlands Rd. Franklin NC 28734

At Scott Manshack State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.