Multi-Line Representative - State Farm Agent Team Member

Stephanie Uebinger - State Farm Agent; Effingham (IL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Stephanie Gobczynski Uebinger State Farm in Effingham, IL is seeking a Multiline Representative to assist customers with insurance products and services. You will build relationships, guide clients through options, and support daily office activities to ensure a seamless experience.

The role values strong communication, organization, and a people-first approach, offering opportunities for advancement and team collaboration in a supportive community-focused office.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and attention to detail.
• Comfortable in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organization

Adaptability

Customer service experience

Insurance licensure

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

You May Be a Great Fit as a Multiline Representative at Stephanie Gobczynski Uebinger State Farm if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 800 W. Fayette Ave., Effingham, IL 62401

At our office, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.