Multi-Line Representative - State Farm Agent Team Member

Cortnie Stone - State Farm Agent; Collinsville (IL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

License Reimbursement

Medical

Commissions Bonus

Retirement Plan

Aspirant Program

Life Insurance

Paid Time Off

Training & Development

Signing Bonus

Career Advancement

Job summary

Stone State Farm in Collinsville, IL is seeking a Multiline Representative to help clients protect what matters by understanding their needs and offering options across multiple product lines.

The role emphasizes building lasting relationships, providing excellent service to the local community, and contributing to daily office activities. Training and licensing support are available to grow with the agency.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organizational skills

Customer service

Adaptability

Licensing (state insurance)

Education

State insurance licenses (or ability to obtain)

Job description

Benefits:

• License Reimbursement
• Medical
• Commissions & Bonus
• Simple IRA with company matching
• Agent Aspirant Program for those interested in Agency Ownership
• Life Insurance *
• Paid time off
• Training & development
• Bonus based on performance
• Signing bonus
• Opportunity for advancement

You May Be a Great Fit as a Multiline Representative at Stone State Farm if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: 1710 Vandalia St., Collinsville IL 62234

At Stone State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.