Multi-Line Representative - State Farm Agent Team Member

Ann Smith; Edmond (OK); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

401(k) matching

Competitive salary

Job summary

Ann Smith State Farm in Edmond, OK is seeking a Multiline Representative to assist customers with their insurance needs and build lasting relationships. The role emphasizes calm, clear communication and helping clients understand available product options.

The position supports daily office operations and marketing efforts. Prior experience in sales or customer service is preferred, and state insurance licenses must be obtained if not already held.

Qualifications

• Excellent written and verbal communication essential.
• Ability to stay organized in a fast-paced office.
• Experience in sales or customer service preferred.
• Must possess or be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across product lines.
• Support daily office operations, including documentation, scheduling, and follow-up.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Sales experience

Customer service

Insurance knowledge

Job description

Benefits:

• Opportunity for advancement


• Paid time off


• 401(k) matching


• Competitive salary

You May Be a Great Fit as a Multiline Representative at Ann Smith State Farm:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.


• You genuinely care about your community and want to make a positive impact on the people around you.


• You’re a natural relationship-builder who earns confidence quickly and keeps it.


• You listen first, then guide, making customers feel understood while confidently providing options.


• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: Edmond Oklahoma

At Ann Smith State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.


• Assist in developing relationships with new and existing customers across multiple product lines.


• Support daily office operations, including documentation, scheduling, and follow-up activities.


• Participate in marketing efforts to promote awareness within the community.


• Maintain accurate records and ensure a consistent customer experience.


• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.


• Strong organizational abilities with attention to detail.


• Comfortable working in a fast-paced environment.


• Prior experience in Sales, customer service, business support, or insurance preferred.


• Must possess or be able to obtain necessary state insurance licenses.