Multi-Line Representative - State Farm Agent Team Member

Natacha Jocelyn - State Farm Agent; Dacula (GA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Life insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Natacha Jocelyn - State Farm Agent in Dacula, GA is seeking a proactive team member to help customers protect what matters most. You will communicate with clients to understand needs, build relationships, and support daily office operations while delivering friendly, consistent service.

The role offers a flexible schedule, opportunities for advancement, training and development, and a fast-paced, community-focused work environment where integrity and teamwork drive success.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Bilingual Spanish preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Attention to detail

Customer service

Bilingual Spanish

Job description

Benefits:

• Life insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our Agency:

I opened my agency in 2011 and currently lead a team of four. Before becoming a State Farm agent, I worked as a State Farm Claim Representative, giving me valuable experience helping customers through some of life's most challenging moments.

Serving our community is at the heart of what we do. I'm a Life Member of Alpha Kappa Alpha Sorority, Incorporated, and our agency is actively involved in local initiatives, including supporting a teen driver safety program at a local high school and sponsoring local hospital employees.

Our agency offers a life insurance stipend, flexible scheduling, the opportunity to earn a four-day workweek by meeting goals, professional development opportunities, the State Farm Aspirant Program, team-building events, free snacks, and Chick-fil-A Tuesdays. We believe in creating an environment where our team can thrive both personally and professionally.

Our culture is positive, inclusive, and supportive. We genuinely care about one another and believe success comes from working together. I'm looking for someone with strong character, integrity, and a genuine desire to help others. If you're goal-oriented, innovative, solution-focused, and driven to grow, you'll fit right in with our team.

Location Address:

Dacula, GA 30019

At Natacha Jocelyn - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.
• Bilingual Spanish preferred.