Multi-Line Representative - State Farm Agent Team Member

Nanette Mcclelland-Miller - State Farm Agent; Anthem (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Allowance: $300 per month

Short Term Disability

Term Life Insurance: $50,000

Earned Time Off (ETO): Three weeks annual leave

Retirement Plan: 401(k) with 3% employer match

Job summary

Nanette Mcclelland-Miller - State Farm Agent is seeking a Bilingual Mandarin Position in Anthem, Arizona. The ideal candidate will excel in communication skills and possess strong organizational abilities. This role involves assisting customers and supporting office operations, contributing to meaningful work that makes a difference in the community.

Key benefits include a health allowance, short-term disability provided after 90 days, and retirement plan eligibility with employer matching after 90 days. Join our dedicated team and help others while growing your career!

Qualifications

• Must possess or be able to obtain necessary state insurance licenses before start date.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service or business support is preferred.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with customers across multiple product lines.
• Support daily office operations, including documentation and scheduling.

Skills

Effective written and verbal communication skills

Strong organizational abilities with attention to detail

Customer service experience

Bilingual Mandarin speaker

Job description

Bilingual Mandarin Position

Location Address: Anthem, AZ 85086

At Nanette Mcclelland-Miller - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses before start date.
• Bilingual Mandarin speaker (required).

Benefits

• Health Allowance: $300 per month to support health-related expenses after 90 days of employment.
• Short Term Disability: Offered to qualifying new employees after 90 days, with premiums covered by the agency.
• Instant Answer Term Life Insurance: $50,000 term life coverage available to qualifying employees after a 90-day waiting period.
• Earned Time Off (ETO): Three weeks (15 business days) of annual leave will begin accruing after the 90-day probation period. Please note that ETO does not roll over; a new 15-day balance will be granted each year on the employee’s anniversary date. To maintain sufficient leave throughout the year, employees should use no more than 50% of their earned time off (ETO) before July.
• Observed Holidays: Thanksgiving Day, Christmas Day, New Year’s Day, 4th of July, and Memorial Day.
• Retirement Plan: Eligibility for 401(k) plan with a 3% employer match after 90 days.