Multi-Line Manager - State Farm Team Member

Trae Covington - State Farm Agent; Springfield (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Company parties

Job summary

Trae Covington State Farm in Springfield, IL is seeking a proactive Multiline Manager to support customers across product lines and drive office performance.

You will engage clients, review insurance and financial offerings, coordinate daily operations, and coach team members to deliver outstanding service.

This role emphasizes community engagement, relationship building, and ongoing growth within a supportive agency environment.

Qualifications

• Experience in the insurance industry with cross-sell results.
• Strong communication and leadership abilities.
• Experience coordinating or managing in a business or customer-service setting.
• Organized, dependable, able to manage multiple priorities.
• Interest in professional growth within an agency environment.
• Must possess or be able to obtain state insurance licenses.

Responsibilities

• Engage with customers to discuss available product options.
• Assist customers in reviewing insurance and financial service offerings.
• Coordinate daily operations across multiple business areas.
• Monitor performance metrics and support marketing efforts.
• Coach and develop the team through communication and collaboration.
• Participate in community activities to raise local agency awareness.

Skills

Insurance experience

Cross-sell results

Leadership

Communication

Organization

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties

You May Be a Great Fit as a Multiline Manager at Trae Covington State Farm If:

• You’re the person people rely on when life gets complicated, staying calm and steady while helping customers and supporting office operations.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: 3121 Hedley Rd, Springfield, IL 62704

At Trae Covington State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Seeking a proactive and organized Multiline Manager to join the team. This role focuses on supporting customers across multiple product lines and contributing to the overall success of the business through relationship management, outreach, and team coordination.

Primary Responsibilities

• Engage with new and existing customers to discuss available product options.
• Assist customers in reviewing insurance and financial service offerings.
• Coordinate daily operations across multiple business areas to help meet office objectives.
• Monitor performance metrics and support ongoing marketing efforts.
• Contribute to team development through communication, coaching, and collaboration.
• Participate in community activities that build local awareness of the agency.

Qualifications

• Experience in the insurance industry with proven cross-sell results
• Strong communication and leadership abilities.
• Experience managing or coordinating within a business or customer service setting.
• Organized, dependable, and able to manage multiple priorities.
• Interest in professional growth within an agency environment.
• Must possess or be able to obtain necessary state insurance licenses.