Multi-Craft Field Service Technician Level 3-5

G. W. Becker, Inc.; Hermitage (Mercer County); On-site; USD 54,187 - 70,125; Full time

Benefits offered by this job

Competitive base pay

7 Paid holidays

Contributory medical

401K plan with up to a 4% match

Boot Reimbursement up to $125 annually

Company cell phone and tablet are provided

Uniforms provided free

Referral Program up to $500 per referral

Job summary

A family-owned service provider is seeking a Multi-Craft Field Service Technician (Levels 3-5) who has 4-5 years of electrical and mechanical experience. The technician will troubleshoot and maintain overhead crane systems, requiring extensive travel within 200 miles. Qualified candidates must possess strong customer service skills and have a valid driver's license. Competitive salary and comprehensive benefits offered.

Qualifications

• 4 to 5 years of electrical and mechanical experience required.
• Welding, fabrication, and rigging experience are a plus.
• Valid driver’s license and acceptable driving record are required.
• OSHA 10 certification required.

Responsibilities

• Troubleshoot, repair, and inspect overhead cranes and hoists.
• Perform preventive maintenance activities on equipment.
• Maintain rapport with customers and document service actions.

Skills

Electrical skills

Mechanical skills

Customer service orientation

Organizational skills

Ability to work independently

Job description

Multi-Craft Field Service Technician Level 3-5

Multi-Craft Field Service Technician Level 3-5

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GWBI is a family-owned, full-service provider of overhead crane products and solutions, serving North America since 1980. We value our employees' talents, skills, and abilities, and strive to create an open, cooperative, and dynamic work environment.

Job Description

G.W. Becker, Inc. (GWBI) is looking for a Multi-Craft Field Service Technician Levels 3-5. This position requires 4 to 5 years' experience in electrical and mechanical. This is a travel position with the majority of travel being within 200 miles. The Multi-Craft Level 3-5 Crane Technician will be responsible for applying the Electrical and Mechanical trade skill set in the installing, maintaining, repairing, and operating overhead cranes and hoists.

Key Responsibilities

• Troubleshoot, repair and inspect overhead cranes and hoists
• Perform scheduled preventive maintenance activities on equipment
• Evaluate and make recommendations regarding required repairs for customers
• Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; and recommending system improvements
• Service overhead crane systems by performing quality installations; performing OSHA/ANSI equivalent inspections; troubleshooting breakdowns; performing preventive maintenance; and responding to repair calls
• Document service and installation actions by completing forms, reports and inspection checklists
• Builds and maintains customer confidence by maintaining good response time, informing customer of problems and completing the job in a timely manner
• Maintain professional presentation, timeliness, appearance and organization in all areas
• Excellent customer service orientation and interpersonal skills
• Ability to work independently
• Excellent organizational, multitasking and prioritization skills while working under pressure
• Ability to work at heights
• Strong electrical background

Qualifications

• Requires 4 to 5 years electrical and mechanical skills
• Welding, fabrication, layout, burning, fitting, and rigging experience are a huge plus
• Experience with overhead cranes is desirable
• Valid driver’s license and acceptable driving record are required
• OSHA 10 required

About Us

GWBI is a family-owned, full-service provider of overhead crane products and solutions, serving North America since 1980. We value our employees' talents, skills, and abilities, and strive to create an open, cooperative, and dynamic work environment.

Job Description

G.W. Becker, Inc. (GWBI) is looking for a Multi-Craft Field Service Technician Levels 3-5. This position requires 4 to 5 years' experience in electrical and mechanical. This is a travel position with the majority of travel being within 200 miles. The Multi-Craft Level 3-5 Crane Technician will be responsible for applying the Electrical and Mechanical trade skill set in the installing, maintaining, repairing, and operating overhead cranes and hoists.

Key Responsibilities

• Troubleshoot, repair and inspect overhead cranes and hoists
• Perform scheduled preventive maintenance activities on equipment
• Evaluate and make recommendations regarding required repairs for customers
• Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; and recommending system improvements
• Service overhead crane systems by performing quality installations; performing OSHA/ANSI equivalent inspections; troubleshooting breakdowns; performing preventive maintenance; and responding to repair calls
• Document service and installation actions by completing forms, reports and inspection checklists
• Builds and maintains customer confidence by maintaining good response time, informing customer of problems and completing the job in a timely manner
• Maintain professional presentation, timeliness, appearance and organization in all areas

Competencies

• Excellent communication skills
• Excellent customer service orientation and interpersonal skills
• Ability to work independently
• Excellent organizational, multitasking and prioritization skills while working under pressure
• Ability to work at heights
• Strong electrical background

Qualifications

• Requires 4 to 5 years electrical and mechanical skills
• Welding, fabrication, layout, burning, fitting, and rigging experience are a huge plus
• Experience with overhead cranes is desirable
• Valid driver’s license and acceptable driving record are required
• OSHA 10 required

Additional Requirements

* Must be able to pass a drug screen, physical, and background check.

*Important Disclaimer:As a condition of employment for this position, you must be able to pass a random drug screen at the request of GWBI or our customers. This includes testing for marijuana, regardless of whether you have a medical card or not.

GWBI offers a comprehensive compensation package, to include:

• Competitive base pay
• 7 Paid holidays
• Contributory medical
• Voluntary dental, vision and short term and long-term disability
• 401K plan with up to a 4% match
• Per Diem rates
• Boot Reimbursement up to $125 annually
• Uniforms provided free
• Company cell phone and tablet are provided
• Company work truck
• PTO
• Referral Program up to $500 per referral

G.W. Becker is an Equal Opportunity Employer
Please visit us on our Facebook page as well as LinkedIn.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Internet Publishing

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