Multi-Branch Lending & Operations Leader

Lendmark Financial Services LLC; Colorado Springs (CO); On-site; USD 33,000 - 41,000; Full time

Job summary

Lendmark Financial Services LLC in Colorado Springs seeks a Division Specialist to support multiple branches, ensuring efficient operations and a trusted customer experience.

The role involves guiding staff, processing and closing consumer loans, collecting delinquent accounts, and contributing to business development. Candidates should have a High School diploma, 5+ years in consumer finance, strong communication, and proficiency with lending software and MS Office; travel as needed.

Qualifications

• High School Diploma or GED from accredited institution.
• 5+ years consumer finance or related experience
• Ability to work with minimum supervision
• Excellent communication skills
• Proficient working knowledge of industry or related lending software, Microsoft Windows, Excel and Word Applications

Responsibilities

• Assist with the support and management of multiple branch locations and motivation of the staff to meet goals and objectives relating to branch profitability, volume, lending, credit quality, collections and expense.
• Make loan decisions up to established lending limits or recommend loan decisions.
• Process consumer loans.
• Close consumer loans.
• Collect accounts in varying stages of delinquency.
• Assist multiple branch managers with business development relationships within the community.
• Sell products and services to meet sales goals.
• Assist customers with the implementation of solutions and monitor overall customer satisfaction.
• Assist multiple branch managers with matters regarding hiring, staffing, training, performance reviews and terminations as applicable.
• Ensure a high quality of customer service.
• Ability to travel as required.
• All other duties as assigned.

Skills

Excellent communication

Bilingual Spanish/English

Lending software

Microsoft Excel

Microsoft Word

Education

High School Diploma or GED

Associates or Bachelor's Degree

Tools

Lending software

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services LLC in Colorado Springs seeks a Division Specialist to support multiple branches, ensuring efficient operations and a trusted customer experience.

The role involves guiding staff, processing and closing consumer loans, collecting delinquent accounts, and contributing to business development. Candidates should have a High School diploma, 5+ years in consumer finance, strong communication, and proficiency with lending software and MS Office; travel as needed.