Multi-Agency Public Safety Dispatcher

Public Safety Dispatch Network; Lone Star (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid leave

Employee‑assistance resources

Continuing education

Job summary

Public Safety Dispatch Network is seeking a dispatcher to process requests for police, fire, rescue and medical assistance, verify locations and incident details, and dispatch units according to approved response plans.

The role involves coordinating incidents with multiple agencies, monitoring radio traffic and unit availability, and maintaining incident records while providing caller instructions and interagency support.

Qualifications

• High school diploma or recognised equivalent is commonly required.
• Some agencies provide cross‑training; others require dispatch experience.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline‑specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High school diploma or recognised equivalent

Job description

Public Safety Dispatch Network is seeking a dispatcher to process requests for police, fire, rescue and medical assistance, verify locations and incident details, and dispatch units according to approved response plans.

The role involves coordinating incidents with multiple agencies, monitoring radio traffic and unit availability, and maintaining incident records while providing caller instructions and interagency support.