Multi-Agency 911 Dispatcher (Police/Fire/EMS)

Public Safety Dispatch Network; Glen Allen (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Job summary

Public Safety Dispatch Network in Nelson, VA seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across police, fire, and medical services. The role involves processing calls, verifying incident details, and routing units per approved plans in a fast-paced public safety environment.

Candidates typically hold a high school diploma; some agencies require credentials or prior dispatch experience.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some agencies provide cross-training; others require experience in one or more dispatch disciplines.
• Certifications, providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Multitasking

Public safety awareness

Radio dispatch

Call processing

Education

High school diploma

Tools

Dispatch software

Job description

Public Safety Dispatch Network in Nelson, VA seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across police, fire, and medical services. The role involves processing calls, verifying incident details, and routing units per approved plans in a fast-paced public safety environment.

Candidates typically hold a high school diploma; some agencies require credentials or prior dispatch experience.