Multi

City of Allen, TX; Allen (TX); On-site; USD 67,000 - 97,000; Full time

Job summary

The City of Allen seeks a Multi-Family Housing Coordinator to manage resident engagement, enforce housing standards, and coordinate with community managers to support alleys, blocks, and neighborhoods. The role focuses on inspections, partnerships, and program implementation with cross‑department collaboration.

Requirements include a bachelor’s degree in business or related field and two years of relevant experience; Texas Class C license is required.

Qualifications

• Knowledge of city rules, regulations, policies, and procedures.
• Project management principles and practices.
• City code and ordinances knowledge.
• Proficient with modern office software.

Responsibilities

• Develops resident engagement activities and facilitates on-site meetings.
• Administers inspection program to enforce housing standards and codes.
• Establishes partnerships with local community managers and provides technical info.
• Develops strategies for long-term maintenance and quality of life improvements.
• Coordinates city services across departments for consistent inspections and responses.

Skills

Relationship building

Regulatory understanding

Customer service

PC proficiency

Report writing

Prioritization

Communication

Education

Bachelor's degree in business or related field

Job description

Multi-Family Housing Coordinator – City of Allen

FULL SALARY RANGE: $2,569.31- $3,725.70 Biweekly

HIRING RANGE: $2,569.31 - $3,147.51 Biweekly

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED.

Join the City of Allen—a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play.

Our mission is simple: “To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence.”

DESCRIPTION

At the City of Allen, our employees bring the PRIDE values to life:

• People First– Prioritizing others
• Respect – Treating everyone with courtesy and dignity
• Integrity – Serving with honesty and trust
• Deliver – Following through and exceeding expectations
• Excel– Driving innovation and continuous improvement

We do Work that MATTERS! Join a team that serves our community and makes a real impact every day. Learn more about the City of Allen at allentx.gov.

The Multi‑Family Housing Coordinator, under limited supervision, develops and implements activities to stabilize, maintain, and enhance multifamily communities. Key responsibilities include coordinating resident engagement activities, enforcing minimum housing standards through inspections, and establishing partnerships with community managers. The role involves organizing events, responding to resident complaints, conducting public meetings and training, and interacting with various stakeholders. Additionally, the coordinator enhances residents' quality of life by developing strategies for long‑term maintenance and coordinates City services to ensure consistent and effective program implementation. This position does not supervise another employees.

ESSENTIAL JOB FUNCTIONS

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position‑specific duties.

• Develops and implements resident engagement activities by coordinating and facilitating on‑site meetings, block parties, and information sessions and interacting directly with residents regarding City services.
• Ensures communities maintain minimum housing standards by administering an inspection program, coordinating with Code Compliance staff, conducting inspections, enforcing City codes, and responding to resident complaints.
• Establishes partnerships with local community managers by serving as an information resource, providing technical support, and providing information regarding City services and ordinance requirements.
• Enhances quality of life for residents by developing strategies and policies for addressing common multi‑family community issues and identifying and resolving issues related to long‑term maintenance.
• Coordinates services across City departments by creating procedures to assist departments in consistent and effective inspection programs and complaint response and collaborating with departments and other agencies to provide on‑site services.
• Operates under the City of Allen’s core values of People First, Respect, Integrity, Deliver and Excel.

JOB REQUIREMENTS

Education and Experience: Work requires broad knowledge in a general professional or technical field. Education and experience that provide the necessary knowledge and skills may also be considered, but a typical way to qualify is by obtaining:

• a Bachelor’s degree in business or a related field and two (2) years of relevant experience, or equivalent.

Special Requirements:

• Must possess a valid Texas Class C driver’s license.

Knowledge of:

• City rules, regulations, policies, and procedures with particular attention to codes and ordinances.
• Project management principles and practices.
• City code of ordinances, Allen Land Development Code, Texas Commission of Environmental Quality (TCEQ) rules and requirements, Texas Health and Safety Code, and International Code Council.
• Modern office practices, procedures, and equipment.

Skill in:

• Establishing and maintaining working relationships with professional and support staff, vendors, the public, and City employees.
• Reading and understanding City, State and Federal rules and regulations.
• Providing outstanding customer service and conflict resolution.
• Operating a personal computer utilizing a variety of business software.
• Creating, preparing, writing, and proofing reports, presentations, documents, and correspondence.
• Working effectively in a high‑pressure environment with changing priorities.
• Effectively communicating in both oral and written format.

This position is classified as involving light activity and requires the physical ability to perform the essential functions of the role. Reasonable accommodations may be made to enable individuals to perform these functions. Typical physical demands include:

• Frequent walking, standing, bending, or reaching
• Lifting/carrying up to 20–25 lbs
• Moderate hand and arm coordination (typing, handling small tools)
• Adequate vision and hearing to review documents and effectively communicate with staff and the public

SUPPLEMENTAL INFORMATION

This job description does not constitute an employment agreement between the City of Allen and employee and may be revised by the employer as needed.

The City of Allen is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, national origin, sex, religion, age, disability, genetic information, or military status in employment or in the provision of services.

The City of Allen participates in the federal e‑Verify program to confirm the employment eligibility of all new hires. All applicants must be legally authorized to work in the United States.

Employer: City of Allen

Address: Allen City Hall
305 Century Parkway
Allen, Texas, 75013