Mulesoft Account Partner Specialist

Salesforce; Austin (TX); On-site; USD 89,310 - 119,470; Full time

Job summary

Salesforce in Austin, TX seeks a MuleSoft Account Partner to join the Professional Services sales team within the Customer Success Group. You will act as trusted advisor to customers, help them realize value from Salesforce/MuleSoft investments, and partner with internal teams to craft strategic roadmaps.

The role focuses on driving bookings, expanding partnerships, and leading account and territory plans, with a strong emphasis on executive engagement and cross‑functional collaboration to

Qualifications

• Professional services sales background or blended consultative sales and project delivery experience.
• Technical and cognitive ability to scope and strategically plan engagements.
• Experience leading customers through a visioning process, assessing business value outcomes, and supporting realization through a structured program.
• Present business‑value‑led pitches and negotiate terms aligned with margin targets.
• Exercise empowered judgment in methods, techniques, and evaluation criteria to achieve company goals.
• Recognize the importance of timing to close deals and balance drive with responsiveness and trust building.

Responsibilities

• Act as trusted advisor to customers and craft strategic roadmaps.
• Generate pipeline through self‑origination and collaboration across Salesforce License Sales, Delivery, and Customer Success.
• Engage and present to customers, especially at C‑Level, using a consultative selling approach that positions Salesforce, MuleSoft, and yourself as a long‑term trusted advisor.
• Develop and lead a territory plan and a tailored account plan for each customer that aligns with their business goals, priorities, and timeframes.
• Forecast accurately and timely, build a pipeline, and progress opportunities to deliver MuleSoft year‑over‑year revenue growth.
• Develop mutually agreed close plans and drive execution to achieve closed bookings aligned or above assigned sales goals/quotas.
• Be a recognized role model for collaboration, understanding, and overall business results.

Skills

Executive engagement

Consultative selling

Account planning

Pipeline development

Forecasting

Cross-functional collaboration

Strategic roadmaps

Job description

Job Category

Customer Success

Job Details

About Salesforce: Salesforce is the #1 AI CRM that unites humans with agents to drive customer success. The company values ambition, action, trust, and innovation. Salesforce seeks Trailblazers who are passionate about improving business and the world through AI and maintaining core values.

We are looking for a MuleSoft Account Partner to join our growing Professional Services sales team within the Customer Success Group. As an account partner you will act as a trusted advisor to customers, help them realize business value from their Salesforce/MuleSoft investment, and partner with internal teams (sales, product, delivery, legal, etc.) to craft strategic roadmaps.

Your Impact

The primary metrics for this role are annual bookings of professional services sales and bid margin, aligned with quotas. Your work will directly influence revenue growth and customer success.

To Be Successful In The Role You

• Complete MuleSoft training and become an expert in our consulting methodologies and practices
• Evangelize MuleSoft’s ability to deliver business outcomes and our delivery methodology to customers
• Drive account planning and formulate a clearly defined roadmap with precursor activities
• Generate pipeline through self‑origination and collaboration across Salesforce License Sales, Delivery, and Customer Success
• Use industry expertise to understand customers’ motivation, business drivers, strategic goals, and desired outcomes
• Engage and present to customers, especially at C‑Level, using a consultative selling approach that positions Salesforce, MuleSoft, and yourself as a long‑term trusted advisor
• Create a compelling vision and communicate our groundbreaking solutions to generate significant business value from the MuleSoft Anypoint Platform
• Develop and lead a territory plan and a tailored account plan for each customer that aligns with their business goals, priorities, and timeframes
• Forecast accurately and timely, build a pipeline, and progress opportunities to deliver MuleSoft year‑over‑year revenue growth
• Develop mutually agreed close plans and drive execution to achieve closed bookings aligned or above assigned sales goals/quotas
• Be a recognized role model for collaboration, understanding, and overall business results

Basic Requirements

• Professional services sales background or blended consultative sales and project delivery experience
• Technical and cognitive ability to scope and strategically plan engagements
• Experience leading customers through a visioning process, assessing business value outcomes, and supporting realization through a structured program
• Present business‑value‑led pitches and negotiate terms aligned with margin targets
• Exercise empowered judgment in methods, techniques, and evaluation criteria to achieve company goals
• Recognize the importance of timing to close deals and balance drive with responsiveness and trust building

Preferred Requirements

• Experience in the Communication, Media, and Technology (CMT) domain delivering value propositions
• 7+ years of consultative sales experience with a proven record of meeting or exceeding quota
• Experience selling or delivering Professional Services in a similar environment to Salesforce or a Global System Integrator
• Demonstrated ability to develop and maintain executive (C‑level) relationships as a trusted advisor
• Experience growing accounts with large and complex pursuits ($M+)
• Experience responding to RFIs/RFPs with outstanding functional and technical delivery
• Highly collaborative and thrives in a matrix organizational model
• Committed team player with strong interpersonal skills and the ability to navigate a fast‑paced sales environment

Benefits

Compensation includes a base salary range of $89,310 - $119,470 per year. Additional compensation such as bonus, equity, and benefits may be offered. Benefits include medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k) with company match, and an employee stock‑purchasing program. For more details, visit salesforcebenefits.com.

Equal Opportunity Employment

Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employees and applicants are assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. The policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and other employment decisions.