Mule Packer Supervisor - Grand Canyon South Rim

Xanterra Travel Collection; Grand Canyon Village (AZ); On-site; USD 47,000 - 49,000; Full time

Benefits offered by this job

On-site housing

Private 1-Bedroom apartment housing

Employee meals

Free on-site laundry

Wi-Fi

Park pass

Discounts on mule rides

Bonus referral program

Job summary

Xanterra Travel Collection is seeking a frontline supervisor to oversee the safe and efficient packing of mules by the packers, and to supervise the health and use of pack animals in the Phantom Ranch operations.

The role coordinates inbound and outbound deliveries from the Rim to Phantom Ranch, ensures safety and quality, and may require overnight stays as needed. This is a full-time, year-round position with a 40-hour week schedule.

Qualifications

• One-year supervisory experience.
• Two years experience with mule/horse pack operations.
• Good written and verbal communication skills.
• Experience with two-way radio communications.
• Ability to identify and correct health/safety problems with mules.
• Have own saddle and tack.
• Ability to work in extreme weather and outdoor conditions.
• Ability to supervise staff and provide direction outside traditional settings.

Responsibilities

• Oversee the preparation and delivery of groceries, duffels and service items from the Rim to Phantom Ranch and other locations.
• Assist with the selection of new packers.
• Train and evaluate the pack staff and animal stock.
• Work with Livery Management on staff performance reviews.
• Maintain condition of the pack barn and equipment; oversee repairs and replacements.
• Ensure safe and healthy use of mules, health checks and shoeing.
• Oversee mule care: watering, feeding, grooming and health checks.
• Conduct monthly safety talks for the pack staff.

Skills

Supervisory experience

Mule/packing operations

Written & verbal communication

Two-way radio communications

Staff supervision

Physical stamina

Safety & risk awareness

Tools

Two-way radio

Job description

Overview

Live. Work. Explore. as a part of our Wrangler & Trail team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.

Job Summary

Supervise the safe and efficient packing of mules by the packers; oversee the safe and healthful use of mules utilized in packing operation and coordinate inbound and outbound deliveries for Phantom Ranch.

The Details

• Position Type: Full-Time, Year-Round
• Pay: $22.65 per hour
• Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)
• Housing: Eligible for a Private 1-Bedroom Apartment for $352 per month and $352 housing deposit.

Why Grand Canyon South Rim

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.

Life at the South Rim

• On-site employee meals (cafeteria-style)
• Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks

• Free Grand Canyon National Park pass
• Rec Center - Fitness Equipment, Computers, and Free WiFi
• Paid Day off on your birthday
• Discounted mule rides
• Free Grand Canyon Railway Train Rides
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• The adventure of a lifetime!

Responsibilities

• Oversee the preparation and the delivery of groceries, duffels and other service items from the Rim to Phantom Ranch and other designated inner canyon locations.
• Assists with the selection of new packers.
• Provides continual training and evaluation of the pack staff and the stock used in the packing operation.
• Works with Livery Management on conducting performance reviews of the staff.
• Responsible for the condition of the pack barn, all packing equipment as well as oversight of repairs and replacement of equipment.
• Responsible for the safe and healthy use of mules in packing operations, including health checks, and shoeing requirements.
• Oversees watering, feeding, grooming, and health check of mules.
• Conducts monthly safety talks for the Pack staff.
• Ensures that assigned staff is adhering to all safety, risk management and environmental policies.
• Overnight stays at Phantom Ranch may be required from time to time. Based on the mixed-gender nature of the staff and limited employee housing at Phantom Ranch, employees may be required to share room accommodations with team members of the opposite sex. Employees will have access to gender-specific shower and restroom facilities but they will be expected to sleep in a co-ed bunk house.
• Other duties as assigned.

Qualifications

• One-year previous supervisory experience.
• Two years previous experience with mule or horse pack operations.
• Good written and verbal communication skills plus excellent problem-solving skills.
• Experience with two-way radio communications use.
• Ability to identify and correct potential health and/or safety problems with mules.
• Have own saddle and tack.
• Ability to handle extremes in weather and working conditions and exposure to outdoor conditions.
• Possess physical agility and ability to stay in the saddle for upwards of five hours or more without dismounting, and physical ability to handle lead line on the pack string.
• Ability to supervise staff and provide detailed direction and supervision in area outside of traditional work setting.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.