Mule Packer Supervisor — Grand Canyon South Rim

XANTERRA TRAVEL COLLECTION; Chicago (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Park pass

Gym/Rec Center access

Birthday day off

Mule ride discounts

Railway rides

Employee travel discounts

Referral bonus

Job summary

Xanterra Travel Collection is hiring a Mule Packer Supervisor at Grand Canyon National Park South Rim. You will supervise mule packing operations, ensure safety, and coordinate on-site deliveries for Phantom Ranch, while leading a team of packers and maintaining equipment.

The role offers full-time, year-round work with a schedule typically 40 hours per week, including weekends and holidays. Housing may be available and employee benefits are provided.

Qualifications

• One-year supervisory experience.
• Two years experience with mule/horse pack operations.
• Good written and verbal communication skills.
• Experience with two-way radio communications.
• Ability to handle extremes in weather and outdoor conditions.

Responsibilities

• Oversee the preparation and the delivery of groceries, duffels and other service items from the Rim to Phantom Ranch and other designated inner canyon locations.
• Assists with the selection of new packers.
• Provides continual training and evaluation of the pack staff and the stock used in the packing operation.
• Works with Livery Management on conducting performance reviews of the staff.
• Responsible for the condition of the pack barn, all packing equipment as well as oversight of repairs and replacement of equipment.
• Responsible for the safe and healthy use of mules in packing operations, including health checks, and shoeing requirements.
• Oversees watering, feeding, grooming, and health check of mules.
• Conducts monthly safety talks for the Pack staff.
• Ensures that assigned staff is adhering to all safety, risk management and environmental policies.
• Overnight stays at Phantom Ranch may be required from time to time. Based on the mixed-gender nature of the staff and limited employee housing at Phantom Ranch, employees may be required to share room accommodations with team members of the opposite sex. Employees will have access to gender-specific shower and restroom facilities but they will be expected to sleep in a co-ed bunk house.
• Other duties as assigned.

Skills

Supervisory exp

Mule packing

Team leadership

Communication

Job description

Xanterra Travel Collection is hiring a Mule Packer Supervisor at Grand Canyon National Park South Rim. You will supervise mule packing operations, ensure safety, and coordinate on-site deliveries for Phantom Ranch, while leading a team of packers and maintaining equipment.

The role offers full-time, year-round work with a schedule typically 40 hours per week, including weekends and holidays. Housing may be available and employee benefits are provided.