MSP Channel Manager (Strategic Alliances)

Vitalwerks Internet Solutions, LLC; Reno (NV); Hybrid; USD 130,000 - 140,000; Full time

Benefits offered by this job

401k with match

100% covered Health, Dental, Vision

20 days PTO + 1 week holiday closure

9 Paid Holidays

Professional development reimbursement

Job summary

Vitalwerks Internet Solutions, LLC is seeking an experienced MSP Channel Manager for strategic alliances, based in hybrid locations like Reno or Atlanta. The ideal candidate will have over 12 years of experience in channel management, specifically with MSP marketplaces such as Pax8 and ConnectWise. The role involves developing key partner relationships, collaborating across departments, and creating impactful sales content. Successful candidates will receive a competitive salary of $130,000 - $140,000 with bonuses, comprehensive health coverage, and generous PTO. Join our team to innovate the next generation of DNS management for MSPs.

Qualifications

• Hands-on experience with MSP marketplaces.
• Knowledgeable in DNS, DDNS, Managed DNS, remote access, and RMM/PSA.
• Highly proficient in English (written & verbal).

Responsibilities

• Develop & own key relationships with partners.
• Collaborate with product, sales, and finance.
• Create sales content including solution briefs and playbooks.
• Build out user groups and engage with MSPs.

Skills

Partner Recruitment

Marketplace Development

Collaboration

Sales Content Creation

Channel Engagement

Education

12+ years in channel/alliances/partner management (B2B, SaaS, or infrastructure)

Tools

Pax8

ConnectWise

N-able

AppDirect

Kaseya/Datto

Sherweb

Job description

# MSP Channel Manager (Strategic Alliances)Location :HybridExperience :12+ YearsSalary Range :$130,000 - $140,000 a year## Your Location:* Hybrid in Reno or Atlanta as first preference* Remote as second preference with travels to Reno/Atlanta* Occasional Travel to our HQ in Reno, NV* Travel: ~1–2/qtr (partners), 1/qtr (conferences), 1/qtr (internal)## Your Language Skills:* English (Highly Proficient Written & Verbal)* (30%) Partner Recruitment: Develop & Own Key Relationships* (30%) Marketplace Development (With or Through): Pax8, ConnectWise, N-able, AppDirect, Kaseya/Datto, and Sherweb.* (10%) Collaborate: Work with product, sales, and finance to sort out packaging, SKUs, and pricing for each platform.* (15%) Create Sales Content: Solution Briefs, Co-Marketing, and Playbooks* (15%) Channel Engagement: Build out user groups and show up where MSPs hang out (Reddit, Discord, etc).## Qualifications:* 12+ years in channel/alliances/partner management (B2B, SaaS, or infrastructure)* Hands-on experience with MSP marketplaces (Pax8, ConnectWise, N-able, etc.)* Knowledgeable in DNS, DDNS, Managed DNS, remote access, and RMM/PSA* $130,000–$140,000 base salary* Annual bonus up to 10% tied to channel performance* Commission up to 10% tied to MSP channel revenue* 401k w/ match* Health, Dental, Vision - 100% covered!* 20 days PTO + 1 week paid holiday closure* 9 Paid Holidays* Professional development reimbursement## Join the No-IP TeamWe are looking for bright, passionate and dedicated people with clearly demonstrated initiative and a history of success in their past positions to join our growing team.## How to ApplyIf you are an MSP-native channel leader who wants to help build the next generation of remote access and DNS management for MSPs, we would like to hear from you. Please submit your resume and a short note describing your experience working with MSPs and MSP marketplaces, including any work with Pax8, ConnectWise, N-able, AppDirect, Kaseya/Datto, or Sherweb.We're looking for passionate people to help us build the next generation of product experiences. We can't wait to meet you!