MSO Strategy Development Lead

CenterWell Home Health; New York (NY); Remote; USD 115,000 - 159,000; Full time

Job summary

Join CenterWell Home Health as the MSO Strategy Development Lead, where you will spearhead product strategies and initiatives in a dynamic healthcare environment. This key role requires strong leadership and strategic skills, overseeing the performance and financial impact of various business projects, while fostering collaboration across teams. Ideal candidates will possess a thorough understanding of value-based care and demonstrate a track record in successfully executing healthcare strategies. Embrace the opportunity to contribute to meaningful health outcomes and operational excellence.

Benefits

Medical, dental, and vision benefits

401(k) retirement savings plan

Paid time off, including personal and parental leave

Short-term and long-term disability

Life insurance

Qualifications

• Minimum five years of experience in healthcare strategy, product management, or operations leadership.
• Self-starter with strong execution and organizational skills.

Responsibilities

• Lead the development and execution of product and service line strategy for the IPA business.
• Own initiatives from concept through rollout and monitor performance.
• Develop measurement frameworks and executive reporting to track performance.

Skills

Strategic Thinking

Financial Acumen

Project Management

Communication

Organizational Skills

Education

Bachelor’s degree in Business, Healthcare Administration, or related field

Job description

Become a part of our caring community and help us put health first

The MSO Strategy Development Lead will lead the strategic development and execution of product and service line initiatives within the MSO/IPA business. This role is accountable for aligning cross-functional stakeholders, managing internal and external teams, and ensuring that all initiatives deliver measurable business value. The ideal candidate is a strategic thinker with strong execution and organizational skills, deep business acumen, and a self-starter mindset that works well with ambiguity. They must be adept at navigating complex stakeholder environments and driving initiatives from concept to measurable impact. This position plays a critical role in building and scaling new initiatives that drive membership growth and operational excellence in a value-based care setting.

Roles and Responsibilities

• Lead the development and execution of product and service line strategy for the IPA business, including identifying opportunities, supporting evaluation of solutions (i.e. build vs buy), and driving phased implementation through long-term success.

• Own initiatives from concept through rollout and performance monitoring, ensuring alignment with broader business objectives such as financial performance, membership growth, and operational efficiency.

• Own the P&L impact of strategic initiatives, including cost management and ROI measurement and delivery.

• Develop and maintain measurement frameworks and executive reporting to track performance and inform decision-making.

• Serve as a subject matter expert on MSO/IPA offerings and value-based care models, with a deep understanding of provider network dynamics.

• Collaborate with corporate and market teams to support the evolution of the MSO/IPA product and service line portfolio.

• Manage vendor relationships and partner with internal build teams to ensure timely and effective implementation.

• Work closely with Technology, Product, Finance, and Market Operations to ensure seamless execution and adoption of initiatives.

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree in Business, Healthcare Administration, or related field

• A minimum of five years of experience in healthcare strategy, product management, or operations leadership

• Strong financial acumen, including experience managing budgets and conducting ROI analysis

• Collaborative leader with excellent communication skills, skilled at influencing and aligning cross-functional teams

• Execution-oriented with strong project management and organizational capabilities, and deep understanding of operational impact

• Self-starter who is proactive, resourceful, and thrives in fast-paced environments

• Strategic and analytical mindset with the ability to see the big picture while managing small details

Preferred Qualifications

• Masters degree

• Strategy / management consulting experience

• Understanding of technology development lifecycles and vendor management

• Experience working in a matrixed or segmented business environment

• Deep understanding of value-based care models

Additional Information

• Remote Role, New York City or Washington DC preferred.

• Must be able to work M-F, 8-5 (Central or Eastern time zone)

Work at Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$115,200 - $158,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 07-11-2025

About us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.