MS365 Technical Trainer Specialist

Synergy America, Inc; Lawrenceville (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Synergy America, Inc. is seeking a skilled MS365 Technical Trainer Specialist to lead the development and delivery of a comprehensive MS365 training program for our employees in Lawrenceville, GA.

The role requires expertise in the Office 365 suite and related tools, with responsibilities including curriculum design, materials creation, and conducting training sessions on-site. The ideal candidate has at least 3 years of equivalent experience, a degree in IT or related field, and MCT

Qualifications

• 3 years of equivalent work experience.
• Degree in information technology or related field.
• MCT Certification preferred.

Responsibilities

• Lead the development and delivery of a MS365 training program for employees.
• Assess training needs, design curriculum, create materials, and conduct sessions.
• Evaluate program effectiveness and improve training content.
• Mentor other instructors and stay updated on MS365 roadmap and releases.
• Provide end user support for MS365 applications as needed.

Skills

MS365

Training

Education

Degree in information technology or related field

MCT Certification

Tools

Microsoft Teams

SharePoint

OneDrive

Job description

Job Information

Job Id GC#91

Skills MS365 Technical Trainer Specialist

Address 446 West Crogan Street. Suite 200, Lawrenceville, GA 30046

Duration Long term

Government/Military

Pay rate DOE

Experience 3 years of equivalent work experience.

Education Degree in information technology or a computer sciences-related field.

Work Hours 9 to 5

State/Province Georgia

City Lawrenceville

30046

Job Responsibilities

The MS365 Technical Trainer Specialist will lead the development and delivery of a technical training program for employees that is focused on the Microsoft 365 applications and tools utilized within our organization. The role requires expertise in Microsoft Office 365 Suite, including Microsoft Teams, OneDrive, SharePoint, and other related products. The MS365 Technical Trainer will be responsible for assessing training needs, designing curriculum, creating training materials, conducting training sessions, and evaluating program effectiveness. This is an on-site role at our location in Lawrenceville, Georgia.

Skills

• MCT (Microsoft Certified Trainer) Certification
• 3 years of equivalent work experience

Preferred Experience and/or Qualifications

• 5 years of equivalent work experience
• CTT+ (Certified Technical Trainer) Certification
• Degree in information technology or related field
• Experience developing, implementing, and evaluating training programs
• Strong knowledge of Microsoft Office365 Suite
• Familiarity with Windows 11, Microsoft Edge, iOS, Android, and SharePoint 365
• Demonstrated ability to plan, coordinate, and lead training programs
• Excellent communication, organizational, and time-management skills
• Strong working knowledge of MS365 applications and tools
• Excellent presentation and interpersonal skills
• Ability to explain complex technical concepts in a clear and engaging manner
• Proficiency in Microsoft Office Suite or related software
• Exceptional customer service orientation
• Ability to work independently and meet deadlines
• Attention to detail and strong organizational skills

Responsibilities

• Develop technical training programs focused on Microsoft 365 applications
• Design curriculum and create training materials tailored to organizational needs
• Conduct training sessions, webinars, and workshops for individuals and groups
• Evaluate training program effectiveness and make continuous improvements
• Mentor other instructors on MS365 subject matter and course delivery techniques
• Stay updated on MS365 roadmap and releases
• Provide end user support for MS365 applications as needed

Job Description

The MS365 Technical Trainer Specialist will lead the development and delivery of a technical training program for employees that is focused on the Microsoft 365 applications and tools utilized within our organization. The role requires expertise in Microsoft Office 365 Suite, including Microsoft Teams, OneDrive, SharePoint, and other related products. The MS365 Technical Trainer will be responsible for assessing training needs, designing curriculum, creating training materials, conducting training sessions and evaluating program effectiveness. This is an on-site role at our location in Lawrenceville, Georgia.

Skills:

3 years of equivalent work experience

Preferred Experience and/or Qualifications:

5 years of equivalent work experience

CTT+ (Certified Technical Trainer) Certification

Degree in information technology or related field

Experience developing, implementing, and evaluating training programs

Strong knowledge of Microsoft Office365 Suite

Familiarity with Windows 11, Microsoft Edge, iOS, Android, and SharePoint 365

Demonstrated ability to plan, coordinate, and lead training programs

Excellent communication, organizational, and time-management skills

Strong working knowledge of MS365 applications and tools

Excellent presentation and interpersonal skills

Ability to explain complex technical concepts in a clear and engaging manner

Proficiency in Microsoft Office Suite or related software

Exceptional customer service orientation

Ability to work independently and meet deadlines

Attention to detail and strong organizational skills

Responsibilities:

Develop technical training programs focused on Microsoft 365 applications

Design curriculum and create training materials tailored to organizational needs

Conduct training sessions, webinars, and workshops for individuals and groups

Evaluate training program effectiveness and make continuous improvements

Mentor other instructors on MS365 subject matter and course delivery techniques

Stay updated on MS365 roadmap and releases

Provide end user support for MS365 applications as needed