MS/Physician Practice Rep

Tallahassee Memorial HealthCare, Inc.; Marianna, Northern (FL, KY); Hybrid; USD 36,000 - 46,000; Full time

Job summary

Tallahassee Memorial HealthCare is seeking an Office Coordinator to serve as the first point of contact for patients, families, and staff at our front desk in Florida. You will manage appointment scheduling, follow-up, data entry, billing, and file management, while ensuring accuracy, privacy, and courteous service in a fast-paced healthcare setting.

Ideal candidates bring solid customer service experience, strong written and verbal communication, and the ability to multitask across multiple

Qualifications

• Required Education: Minimum: High School Diploma or Equivalent; Preferred: Some post high school coursework, e.g.: customer service, business.
• Required Experience: Minimum: 1 year of job-related experience; direct customer service; Preferred: 2+ years of job-related experience.
• Behavioral Criteria: Operate basic office equipment; computer proficiency; knowledge of medical terminology.

Responsibilities

• Front office reception and patient-facing duties; appointment scheduling and follow-up.
• Data entry, billing, copying or scanning; supply monitoring and fulfillment.

Skills

Customer service

Verbal communication

Written communication

Office equipment

Medical terminology

Education

High School Diploma or Equivalent

Job description

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

Qualifications

Required Education:

Minimum: High School Diploma or Equivalent Preferred: Some post high school coursework, i.e.: customer service, business.

Required Experience:

Minimum: 1 year of job-related experience; previous experience demonstrating direct customer service. Must possess excellent verbal and written communication skills. Preferred: 2+ years of job-related experience; previous experience demonstrating direct customer service.

Behavioral Criteria:

Ability to operate basic office equipment (fax, printer, copier, scanner). Computer proficiency and knowledge of medical terminology.

Required Certification/License/Registry:

None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.

Responsibilities

As the first point of contact with patients, candidates must have excellent customer service skills and the ability to multi task. The Office Coordinator will be responsible for front office reception, appointment scheduling, follow-up, data entry, billing, copying or scanning and supply monitoring and fulfillment.

Reports:

Patient Services Manager

Supervises:

None