MRO FAA Quality Manager

WGI Inc.; Southwick (MA); On-site; USD 130,000 - 170,000; Full time

Job summary

WGI MRO Services in the United States is seeking an experienced MRO FAA Quality Manager to lead and continuously improve our Quality Management System within our FAA Part 145 Repair Station. This is a key leadership role for a quality professional who is passionate about aviation safety, regulatory compliance, and operational excellence.

You will oversee quality across repair, overhaul, inspection, and return-to-service activities while partnering with Operations and other teams to deliver safe,

Qualifications

• 7–10 years in aerospace quality, MRO, inspection, or maintenance.
• Strong knowledge of FAA 14 CFR Parts 43 and 145.
• Experience in an FAA-certificated Part 145 Repair Station.
• Knowledge of Repair Station Manuals, Quality Control Manuals, inspection systems, and return-to-service requirements.
• Experience leading or supporting regulatory, customer, supplier, and internal audits.
• Root-cause analysis, corrective-action, and continuous-improvement skills.
• Excellent communication and cross-functional leadership abilities.

Responsibilities

• Lead Regulatory Compliance: Maintain FAA compliance and support international approvals.
• Own the Quality System: Improve the Repair Station QMS, manuals, procedures and metrics.
• Serve as FAA Liaison: Coordinate audits, inspections, and responses to findings.
• Drive Continuous Improvement: Lead internal audits and corrective actions.
• Protect Product Quality: Oversee nonconforming material and return‑to‑service records.
• Manage Supplier Quality: Monitor supplier performance and corrective actions.
• Develop Team Capability: Ensure training and records meet requirements.
• Support Customer Satisfaction: Lead customer quality audits and actions.
• Partner Across the Business: Balance safety, compliance and business needs.

Skills

Aerospace quality

MRO experience

FAA regulatory knowledge

Audits

Root-cause analysis

Cross-functional leadership

Regulatory navigation

Job description

WGI MRO Services is seeking an experienced MRO FAA Quality Manager to lead and continuously improve our Quality Management System within our FAA Part 145 Repair Station.

This is a key leadership role for a quality professional who is passionate about aviation safety, regulatory compliance, and operational excellence. You will oversee quality across repair, overhaul, inspection, special processes, and return-to-service activities while partnering with Operations and other teams to deliver safe, reliable, high-quality products and services.

As the leader of an independent Quality function, you will have the authority to address compliance concerns, stop nonconforming work, drive corrective action, and help shape a strong culture of quality and accountability.

What You’ll Do

• Lead Regulatory Compliance: Maintain compliance with FAA requirements, including 14 CFR Parts 43 and 145, and support applicable international regulatory approvals.
• Own the Quality System: Maintain and improve the Repair Station’s Quality Management System, manuals, procedures, performance metrics, and quality objectives.
• Serve as FAA Liaison: Coordinate regulatory audits, inspections, correspondence, and responses to findings.
• Drive Continuous Improvement: Lead internal audits, root‑cause investigations, corrective actions, and initiatives to prevent recurring issues.
• Protect Product Quality: Oversee nonconforming material, suspect or unapproved parts, technical data, maintenance records, and return‑to‑service documentation.
• Manage Supplier Quality: Monitor supplier and outside processing performance, qualifications, audits, and corrective actions.
• Develop Team Capability: Ensure personnel training, qualifications, and records meet regulatory and company requirements.
• Support Customer Satisfaction: Lead customer quality audits, investigate complaints and escapes, and drive effective corrective action.
• Partner Across the Business: Work closely with Operations, Engineering, NDT, Manufacturing, Customer Service, and senior leadership to balance business needs with uncompromising safety and compliance.

What You Bring

Required Qualifications

• 7–10 years of progressive experience in aerospace quality, MRO, inspection, or maintenance.
• Strong working knowledge of FAA 14 CFR Parts 43 and 145.
• Experience working in an FAA-certificated Part 145 Repair Station.
• Demonstrated knowledge of Repair Station Manuals, Quality Control Manuals, inspection systems, maintenance records, and return-to-service requirements.
• Experience leading or supporting regulatory, customer, supplier, and internal audits.
• Strong root‑cause analysis, corrective‑action, and continuous‑improvement skills.
• Excellent communication, problem‑solving, and cross‑functional leadership abilities.

Preferred Qualifications

• 3–5 years of quality leadership or supervisory experience.
• FAA Airframe and Powerplant (A&P) certificate.
• Previous experience as a Quality Manager, Chief Inspector, or similar leader in a Part 145 Repair Station.
• Familiarity with EASA, UK CAA, CAAC, AS9110, and AS9100 requirements.
• Experience with NDT, aerospace special processes, or quality auditing.
• Familiarity with major aerospace OEM requirements, such as GE Aerospace, Pratt & Whitney, or Rolls‑Royce.

How You’ll Measure Success

• Strong regulatory and customer audit results.
• Timely, effective corrective‑action closure.
• Fewer repeat nonconformances and customer escapes.
• Improved first-pass quality and supplier performance.
• Accurate documentation and current personnel qualifications.

The Leader We’re Looking For

You are a confident, collaborative quality leader who can work effectively with both management and frontline teams. You know when to coach, when to investigate, and when to stand firm on regulatory requirements.

You bring sound judgment, technical credibility, and the independence to make difficult decisions when safety, compliance, or product quality is at stake.