MRI Tech Assistant

Lawrence General Hospital, Inc.; Lawrence (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Lawrence General Hospital, Inc. is seeking an MRI Technical Assistant to support MRI staff and ensure a smooth patient experience. You will assist with patient prep, positioning, and documentation while maintaining HIPAA compliance.

The role emphasizes clinical support, scheduling, and equipment readiness, with responsibilities spanning patient reception, imaging workflow, and timely communication with radiologists and technologists. Strong organizational and communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Medical terminology knowledge recommended.
• Strong organizational, communication, and telephone skills required.

Responsibilities

• Greet and assist patients, visitors, and staff in person and by phone.
• Provide clear explanations of MRI procedures, expectations, and wait times.
• Escort patients to changing rooms and MRI suites; assist with positioning and comfort.

Skills

Organizational skills

Communication skills

Telephone skills

Education

High School Diploma or equivalent

Tools

Meditech

PACS

Imaging systems

Job description

As the MRI Technical Assistant, you will support MRI technologists, radiologists, and departmental operations by performing a combination of clinical support, patient care, and multi‑skilled clerical duties. This role ensures a smooth patient experience, accurate documentation, safe workflow, and efficient coordination of MRI services.

DUTIES AND RESPONSIBILITIES:

1. Patient Reception & Customer Service

• Greet and assist patients, visitors, and staff in person and by phone.
• Answer all calls professionally and courteously.
• Provide clear explanations of MRI procedures, expectations, and wait times.
• Monitor the waiting area, offering updates, comfort, and support

2. Patient Preparation & Clinical Support

• Escort patients to changing rooms and MRI suites.
• Perform preliminary screening, including medical history, MRI safety questionnaires, and implant verification.
• Provide pre and post‑procedure instructions as directed by technologists.
• Assist technologists with patient positioning, immobilization, and comfort measures.
• Respond quickly and appropriately to emergency situations.

3. Workflow, Equipment & Supply Support

• Maintain a clean, organized, and safe MRI work environment.
• Stock linens, coils, supplies, and contrast materials as appropriate.
• Report equipment malfunctions promptly.

4. Scheduling, Documentation & Electronic Systems

• Schedule MRI appointments and obtain insurance verification/authorization.
• Ensure accuracy of patient records and visit documentation.
• Prepare medical records for technologists, radiologists, and patients.
• Upload outside imaging and merge into PACS or Power Share.
• Assist with image delivery via PACS, digitizer, or disc burner.
• Perform Meditech functions such as entering orders, processing history, and film sign‑out.
• Maintain HIPAA compliance at all times.

EDUCATION AND RELATED EXPERIENCE:

Required:

• High School Diploma or equivalent.
• Medical terminology knowledge.
• Strong organizational, communication, and telephone skills.

Preferred:

• Experience in radiology, MRI, or patient‑facing clinical support.
• PC‑based computer skills and familiarity with Meditech, PACS, or imaging systems.