MRI Service Innovation Engineer — Boost Magnet Service

Philips International; Latham (NY); On-site; USD 68,000 - 113,000; Full time

Job summary

Philips Healthcare in Latham, NY is seeking a Service Innovation Engineer to drive serviceability improvements for superconducting MRI magnets. You will lead cross-functional projects, perform technical investigations, and support field service outcomes to boost productivity and service margins.

You will partner with field service, engineering, quality, product development and service operations to evaluate concepts, validate designs, and implement practical solutions.

Qualifications

• 5+ years in field service operations or new product development
• MRI magnets experience preferred
• FSE/MPM related to magnets preferred
• Collaborates with cross-functional teams across disciplines
• Strong troubleshooting and data analysis skills

Responsibilities

• Lead service innovation initiatives for MRI magnets
• Improve serviceability, reliability and preventive service delivery
• Collaborate with field service, engineering, quality, product development, and service operations
• Support Modified Launch Design and new product introduction activities

Skills

Troubleshooting

Service innovation

Test design

Data analysis

Feasibility analysis

Quality assurance

Technical writing

Continuous improvement

Education

Bachelor’s/Master’s in Electrical Engineering, Physics or Biomedical Engineering

Tools

InCenter

ServiceMax

Trackwise

Job description

Philips Healthcare in Latham, NY is seeking a Service Innovation Engineer to drive serviceability improvements for superconducting MRI magnets. You will lead cross-functional projects, perform technical investigations, and support field service outcomes to boost productivity and service margins.

You will partner with field service, engineering, quality, product development and service operations to evaluate concepts, validate designs, and implement practical solutions.