MRI MANAGER

Bienville Orthopaedic Specialists; Biloxi (MS); On-site; USD 52,000 - 78,000; Full time

Job summary

Southern Orthopaedic Surgeons, LLC, Biloxi, MS, seeks an experienced MRI Center Operations Supervisor to oversee daily operations and staffing across two MRI facilities. You will implement standards, drive quality and patient safety, and collaborate with the MRI Director on onboarding and scheduling improvements.

Ideal candidates have strong customer service experience, supervisory background in healthcare management, and coursework in billing/coding.

Qualifications

• High school diploma or equivalent; associate or bachelor degree preferred.
• Billing/coding and healthcare management coursework preferred.
• Minimum five years of customer service experience.
• 1–3 years of supervisory experience.
• A combination of education and relevant experience may be considered.

Responsibilities

• Oversees daily operations and workflow across both MRI facilities to ensure efficient utilization of resources and consistent service delivery.
• Manages staffing assignments, schedules, and coverage to maintain appropriate staffing levels and meet operational demands.
• Develops, implements, and maintains standards, policies, processes, and procedures that support quality, safety, efficiency, and service goals.
• Supervises, coaches, and develops MRI Center staff to promote accountability, professional growth, teamwork, and exceptional patient service.
• Collaborates with the MRI Director in recruiting, interviewing, selecting, and onboarding new employees.
• Ensures timely and accurate communication of operational updates, including physician and provider clinic schedule changes, organizational updates, billing and precertification requirements, and MRI scheduling needs.
• Partners with the MRI Director to assess staffing needs, evaluate operational data, and support the development and improvement of scheduling procedures, workflows, and staff training.
• Oversees quality assurance and quality control activities to support consistent imaging quality, patient safety, and compliance with applicable standards and organizational policies.
• Identifies opportunities to improve operational efficiency, patient access, service delivery, and departmental performance; recommends and implements approved process improvements.
• Coordinates the training and onboarding of new employees and provides ongoing training and competency support for existing staff as needed.
• Assists with inventory management, supply ordering, and resource utilization to support uninterrupted MRI Center operations.
• Performs other duties as assigned.

Skills

Customer service

Supervisory experience

Healthcare management

Billing/coding

Education

Associate's degree

Bachelor's degree

Billing/Coding coursework

Healthcare management coursework

Job description

Responsibilities

• Oversees daily operations and workflow across both MRI facilities to ensure efficient utilization of resources and consistent service delivery.
• Manages staffing assignments, schedules, and coverage to maintain appropriate staffing levels and meet operational demands.
• Develops, implements, and maintains standards, policies, processes, and procedures that support quality, safety, efficiency, and service goals.
• Supervises, coaches, and develops MRI Center staff to promote accountability, professional growth, teamwork, and exceptional patient service.
• Collaborates with the MRI Director in recruiting, interviewing, selecting, and onboarding new employees.
• Ensures timely and accurate communication of operational updates, including physician and provider clinic schedule changes, organizational updates, billing and precertification requirements, and MRI scheduling needs.
• Partners with the MRI Director to assess staffing needs, evaluate operational data, and support the development and improvement of scheduling procedures, workflows, and staff training.
• Oversees quality assurance and quality control activities to support consistent imaging quality, patient safety, and compliance with applicable standards and organizational policies.
• Identifies opportunities to improve operational efficiency, patient access, service delivery, and departmental performance; recommends and implements approved process improvements.
• Coordinates the training and onboarding of new employees and provides ongoing training and competency support for existing staff as needed.
• Assists with inventory management, supply ordering, and resource utilization to support uninterrupted MRI Center operations.
• Performs other duties as assigned.

Education and Experience

High school graduate or equivalent. Associate’s or Bachelor’s degree preferred. Billing/Coding and Healthcare Management coursework preferred. A minimum of five years of customer service experience. 1-3 years of supervisory experience. Healthcare management and billing experience highly preferred. A combination of education and relevant experience may be considered.

Job Type: Full Time

Equal Opportunity Employer

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