MRI Imaging Aide - Part Time, Patient-Focused Support

Summit Health; Fair Lawn (NJ); On-site; USD 27,000 - 33,000; Part time

Job summary

VillageMD is seeking a part-time Radiology Support Associate to assist with patient intake, scheduling, and processing for MRI exams. You will answer calls, relay messages, screen patients for risk factors, prepare patients for procedures, and ensure proper patient identification and privacy.

You will coordinate with radiology staff and physicians to maintain smooth workflow and patient comfort. Ideal candidates have a High School diploma, 0–1 year experience (2–4 preferred), strong English

Qualifications

• High School Graduate/GED required.
• 0–1-year experience required. 2-4 years preferred.
• Ability to communicate in English, both orally and in writing required.
• Strong customer service and organizational skills required.
• Working knowledge and expertise in MS Word and MS Excel (or equivalent spreadsheet application) preferred.
• Experience with imaging, patient care, and filming equipment preferred.
• Experience with Power injectors and storage devices preferred.
• Experience with Teleradiology system/PACS System preferred.

Responsibilities

• Answers and places calls; takes and relays messages; handles requests/problems and refers to appropriate staff; demonstrates proper telephone etiquette.
• Relates to all patients in a pleasant and professional manner.
• Assesses / Screens patients for potential risk factors.
• Prepares patient for procedures providing instructions to obtain desired results, gain cooperation and minimize anxiety.
• Removes patient from the exam room and prepares for next procedure.
• Follows appropriate departmental protocol for procedures unless specified otherwise by the Radiologist.
• Obtains and documents the patient history and pertinent information.
• Ensures proper identification of patients and provides for patient privacy.
• Distributes radiology film requests as necessary and obtains the signature of the authorized person to whom films/cds are released, as required by HIPAA.
• Review radiology orders for completeness/errors/discrepancies and reconcile discrepancies with the physician’s office prior to completion.
• Demonstrates proficiency in the Athena Practice Management System.
• Is knowledgeable of the location of emergency equipment and medications to assist in the treatment of contrast reactions and other emergencies.
• Adheres to infection control standards specific to patient care.
• Plans delivery of care according to patient activity and staff competencies.
• Verifies exams in the PACS system.
• Prints and copies studies from the PACS system.
• Calls other facilities to request for prior studies.
• Reports any unusual circumstances or problems to Chief Tech for proper action.
• Exercises proper precautions to ensure the safety of patients, the general public, staff, and self while performing duties.

Skills

Customer service

Organizational skills

English communication

Problem solving

Critical thinking

Education

High School Diploma or GED

Tools

MS Word

MS Excel

PACS System

Job description

VillageMD is seeking a part-time Radiology Support Associate to assist with patient intake, scheduling, and processing for MRI exams. You will answer calls, relay messages, screen patients for risk factors, prepare patients for procedures, and ensure proper patient identification and privacy.

You will coordinate with radiology staff and physicians to maintain smooth workflow and patient comfort. Ideal candidates have a High School diploma, 0–1 year experience (2–4 preferred), strong English