MRI Imaging Tech Aide

shm; Fair Lawn (NJ); On-site; USD 28,000 - 39,000; Part time

Job summary

shm is seeking a part-time Radiology Support Clerk to join our imaging team in New Jersey. The role supports radiology operations by answering calls, scheduling, screening, and preparing patients for MRI exams, while following HIPAA and safety protocols.

You will interact with patients professionally, document histories, manage materials, and ensure accurate exam preparation. Candidates should have a High School Diploma, 0–1 year experience, and strong English communication, with proficiency in

Qualifications

• High School Graduate/GED required.
• 0-1 year experience required. 2-4 years preferred.
• Ability to communicate in English, both orally and in writing.
• Strong customer service and organizational skills required.
• Experience with MS Word and MS Excel (or equivalent) preferred.

Responsibilities

• Answers and places calls; takes and relays messages; handles requests/problems and refers to appropriate staff; demonstrates proper telephone etiquette.
• Relates to all patients in a pleasant and professional manner.
• Assesses / Screens patients for potential risk factors.
• Prepares patient for procedures providing instructions to obtain desired results, gain cooperation and minimize anxiety.
• Remains mindful of infection control and patient privacy while performing duties.
• Reviews radiology orders for completeness/errors/discrepancies and reconciles with the physician's office.

Skills

Customer service

Communication

Organizational skills

MS Word

MS Excel

Problem-solving

Priority-setting

Office equipment

Education

High School Diploma/GED

Tools

MS Word

MS Excel

Job description

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical , Village Medical at Home , Summit Health , CityMD , and Starling Physicians .

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Status: Part Time - Non-Benefit Eligible

Schedule: Monday - Wednesday, 11:30 am - 8pm

Essential Job functions:

• Answers and places calls; takes and relays messages; handles requests/problems and refers to appropriate staff; demonstrates proper telephone etiquette.
• Relates to all patients in a pleasant and professional manner.
• Assesses / Screens patients for potential risk factors.
• Prepares patient for procedures providing instructions to obtain desired results, gain cooperation and minimize anxiety.
• Removes patient from the exam room and prepares for next procedure.
• Follows appropriate departmental protocol for procedures unless specified otherwise by the Radiologist.
• Obtains and documents the patient history and pertinent information.
• Ensures proper identification of patients and provides for patient privacy.
• Distributes radiology film requests as necessary and obtains the signature of the authorized person to whom films/cds are released, as required by HIPAA.
• Review radiology orders for completeness/errors/discrepancies and reconcile discrepancies with the physician's office prior to completion.
• Demonstrates proficiency in the Athena Practice Management System.
• Is knowledgeable of the location of emergency equipment and medications to assist in the treatment of contrast reactions and other emergencies.
• Adheres to infection control standards specific to patient care.
• Plans delivery of care according to patient activity and staff competencies.
• Verifies exams in the PACS system.
• Prints and copies studies from the PACS system.
• Calls other facilities to request for prior studies.
• Reports any unusual circumstances or problems to Chief Tech for proper action.
• Exercises proper precautions to ensure the safety of patients, the general public, staff, and self while performing duties.

General Job functions:

• Corrects and Does orders when necessary.
• Cancels and reschedules patient appointments as needed.
• Ability to position patients for MRI exams when requested.
• Schedules patient and completes necessary screening forms as required.
• Ability to select and prepare proper equipment and supplies when requested.
• Replenishes and changes supplies in assigned areas as needed.
• Maintains a consistent level of productivity.
• Promotes and maintains a safe, clean and orderly work environment
• Consults and communicates with other departments in a professional manner
• Demonstrates understanding of safety, health, and morale needs of customers and co-workers.
• Demonstrates awareness of MRI safety and procedures for self and others.
• Other job duties as required.

Physical Job Requirements:

• Pushing and pulling, taking frequency and weight into consideration.
• Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.
• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
• Dexterity of hands and fingers.
• Balance is maintained during climbing, bending and/or reaching
• Endurance (e.g. continuous typing, prolonged standing/bending, walking).

Environmental Risks:

• Chemicals, Chemotherapy and Fumes
• Loud noises
• Vibration
• Extreme temperatures
• Confined spaces
• Allergens: dust, mold and/or pollen
• Magnetic fields
• Radiation
• Sharps
• Latex
• Combative patients/visitors

Education, Certification, Computer and Training Requirements:

• High School Graduate/GED required.
• 0-1-year experience required. 2-4 years preferred.
• Ability to communicate in English, both orally and in writing required.
• Strong customer service and organizational skills required.
• Working knowledge and expertise in MS Word and MS Excel (or equivalent spreadsheet application) preferred. Experience in computerized materiel management systems preferred.
• Ability to use problem-solving, critical thinking, and priority-setting skills required.
• Experience with Standard Office Equipment (