MRI Clinical Education & Training Applications Specialist (Pacific NW)

GE HealthCare; Washington (District of Columbia); On-site; USD 105,840 - 158,760; Full time

Benefits offered by this job

Medical insurance

401(k) with employer contribution

Paid time off

Tuition reimbursement

Job summary

GE HealthCare Imaging Applications is seeking a Clinical Applications Specialist to serve as a trusted expert and training leader for GE HealthCare’s imaging portfolio. You will design, lead, and deliver education experiences that empower technologists to confidently and effectively use GE HealthCare MRI equipment.

This customer‑facing role partners with sales, project management, and service teams to deliver on‑site or remote clinical education and to drive high Net Promoter Scores while

Qualifications

• Associate degree or equivalent and minimum of 3 years MRI patient scanning experience.
• ARRT, ARMRIT, or equivalent specific modality certification.
• Comfortable in a clinical/patient environment.
• Proficient use of software applications such as Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web‑based tools (intranet/internet/apps).
• Ability to learn specialized industry‑specific software and provide digital education and training solutions.

Responsibilities

• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the Order Configuration/terms and conditions.
• Develop product, clinical, and software knowledge, skills, and competence within the Imaging modalities.
• Correlate theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE HealthCare equipment.
• Provide pre‑sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers, develop and administer clinical training to the end‑user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promoter Scores (NPS).
• Drive realization of revenue through execution of on‑site or remote clinical education delivery. Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training.
• Provide ongoing post‑installation training and support as needed over the lifecycle of the product.
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or how to improve the quality of the product or overall product offerings.

Skills

MRI patient scanning

Education

Associate degree or equivalent

ARRT/ARMRIT certification

Tools

Windows

Outlook

Word

PowerPoint

Excel

Job description

Overview

As a Clinical Applications Specialist (CAS) within GE HealthCare Imaging Applications team, you will serve as a trusted expert and training leader for GE HealthCare’s imaging portfolio. In this customer‑facing, high‑impact role, you will design, lead, and deliver transformative education experiences that empower technologists to confidently and effectively use GE HealthCare MRI equipment.

Essential Responsibilities

• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the Order Configuration/terms and conditions.
• Develop product, clinical, and software knowledge, skills, and competence within the Imaging modalities.
• Correlate theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE HealthCare equipment.
• Provide pre‑sale product clinical evaluations and/or educational sessions to potential customers in partnership with customers, develop and administer clinical training to the end‑user personnel aligned with Sales Order Agreement (SOA) to deliver excellent clinical education to achieve high Net Promoter Scores (NPS).
• Drive realization of revenue through execution of on‑site or remote clinical education delivery. Produce comprehensive, consistent, and timely completion of documentation requirements from pre through post training.
• Provide ongoing post‑installation training and support as needed over the lifecycle of the product.
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or how to improve the quality of the product or overall product offerings.

Required Qualifications

• Associate degree or equivalent and minimum of 3 years MRI patient scanning experience.
• Minimum 1 year patient scanning on GEHC equipment.
• ARRT, ARMRIT, or equivalent specific modality certification.
• Comfortable in a clinical/patient environment.
• Proficient use of software applications such as Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web‑based tools (intranet/internet/apps).
• Ability to learn specialized industry‑specific software and provide digital education and training solutions.
• Required to register with one or more vendor credentialing services by various customer hospitals.
• Required to travel extensively, 80+% (4-5 days per week including overnights and some weekends), within the territory via multiple modes of transportation (car, air travel, train, etc.) as necessary. You will receive a company car where required.

Desired Qualifications

• Demonstrated self‑starter, self‑directed, team‑oriented individual who thrives in a fast paced, dynamic business environment and places personal and business integrity at forefront.
• Reside in the Pacific Northwest.

Benefits and Employment Information

We will not sponsor individuals for employment visas, now or in the future, for this job opening. This position is only for U.S. based candidates. The salary range is $105,840.00-$158,760.00 Annual. The specific compensation offered may be influenced by skills, qualifications, experience, and location. Eligible for performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). GE HealthCare offers a competitive benefits package including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Relocation assistance is not provided.

Equal Opportunity Employer

GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare is legally authorized to work in the United States. Candidates are required to pass a drug screen (as applicable). Vaccination requirements are customer‑specific.