MR Vault Clerk - 32461

Artesian Hotel; Norman, Northern (OK, KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Riverwind Casino in Norman, OK is seeking a MR Vault Clerk to join our casino team. The role focuses on handling and counting all monies with accuracy and efficiency, while ensuring customer service standards are met in a fast-paced gaming environment.

The successful candidate will have at least 1 year of related experience, pass a gaming background check, and be able to work a schedule that meets business needs.

Qualifications

• 1 year directly related experience
• High School, GED or Equivalent
• Pass gaming background check

Responsibilities

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Issues banks to all POS stations and kiosks so monies will be available to customers
• Stacks currency manually and sort, count, and wrap coins so counting and recording of all monies received through the facility will be accurately counted
• Properly counts down all clerks for total monies, subtracting change banks and recording all actual amounts counted on proper forms to document the accuracy and accountability of operations
• Properly counts down all clerks for total monies and subtracting change banks
• Records all actual amounts counted on proper forms to document the accuracy and accountability of operations
• May pull and replace canisters from the gaming machines
• Performs all other duties as assigned

Skills

Cash handling

10-key adding machine

Education

High School / GED

Job description

We are currently looking for aFull Time MR Vault Clerkto join our team located at Riverwind Casino.

Summary:

Issues, collects, transfers and counts all monies.

Responsibilities:

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Issues banks to all POS stations and kiosks so monies will be available to customers
• Stacks currency manually and sort, count, and wrap coins so counting and recording of all monies received through the facility will be accurately counted
• Properly counts down all clerks for total monies, subtracting change banks and recording all actual amounts counted on proper forms to document the accuracy and accountability of operations
• Properly counts down all clerks for total monies and subtracting change banks
• Records all actual amounts counted on proper forms to document the accuracy and accountability of operations
• May pull and replace canisters from the gaming machines
• Performs all other duties as assigned

Competencies:

Essential:

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:

Essential:

• Count lrg amts of cash by hand / with cash counting machines
• 10-key adding machine

Experience:

Essential:

• 1 year directly related experience

Education:

Essential:

• High School, GED or Equivalent

Credentials:

Essential:

• Pass gaming background check

Working Conditions:

Essential:

• May work where cigarette smoking occurs
• Bright and Flashing lights
• Fast-paced environment
• Pass pre-employment drug test
• Sometimes lift and or carry up to 50 lbs
• Sitting up to 50% of shift
• Standing up to 100% of shift
• Walking up to 100% of shift

Training

• It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission:

• To enhance the overall quality of life of the Chickasaw people.

Vision:

• To be a nation of successful and united people with a strong cultural identity.

Core Values:

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork