MQ-9 Flight Simulator Field Service Representative

SAIC; Nevada (IA); On-site; USD 90,000 - 130,000; Full time

Job summary

SAIC seeks an MQ-9 Flight Simulator Field Service Representative (FSR) to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) at Nellis Air Force Base, NV. Responsibilities include on-site technical support, training delivery, and integration of GOTS, COTS, and EOM components for mission-ready simulations.

The role requires a BS degree (or 2 years of experience) and active clearance prospects, with expertise in IT systems, networking, and secure operations to support

Qualifications

• BS degree with 2 years of experience; four years of experience accepted in lieu of degree.
• Intermediate troubleshooting IT systems and hardware to support end-users and maintain uptime.
• Ability to work in secure environments with classified handling procedures.

Responsibilities

• Provide software and systems support for MJAT and related MJAT family systems.
• Deliver on-site technical support and training for operators and maintainers.
• Integrate GOTS, COTS, and EOM software/hardware components; apply networking knowledge.

Skills

IT systems troubleshooting

Secure environment handling

Independent & team work

System diagrams & schematics

Education

BS degree or equivalent experience

Tools

Cisco switches

Firewalls

NAS & domain services

Windows/Linux/VMware

Extron hardware

Job description

Description

SAIC is seeking an MQ-9 Flight Simulator Field Service Representative (FSR)to provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT) located at Nellis Air Force Base, NV.The MALET-JSIL Aircrew Trainer (MJAT) is a plug-and-play training capability that converts a tactical MQ-9 Reaper ER Ground Control Station (GCS) into a flight training simulator. The system enables UAS/RPA operators to conduct simulation training as part of initial qualification and follow-on continuation training to maintain proficiency and currency in all required operator tasks. In addition to MJAT support, the FSR will provide software, hardware, and systems support for the JSIL Mission Debrief System (JMDS), the MJAT Rehearsal Local Network (MRLn), the MJAT Stand-alone Trainer (MSAT), and future systems within the MJAT family.

JOB DUTIES AND RESPONSIBILITES:

• Provide software and systems support for the MALET JSIL Aircrew Trainer (MJAT)
• Provide software and systems support for the MJAT Rehearsal Local Network (MRLn)
• Provide software and systems support for the JSIL Mission Debrief System (JMDS)
• Provide software and systems support for the MJAT Stand-alone Trainer (MSAT)
• Integrate GOTS, COTS, and EOM software and hardware components, and apply knowledge of wired networking and life cycle sustainment
• Deliver on-site technical support, operational training, and assistance in developing training scenarios
• Serve as the JSIL representative to the customer

Qualifications

REQUIRED EDUCATION:

• BS degree and two (2) years of experience; four (4) years of experience accepted in lieu of degree

REQUIRED SKILLS:

• Intermediate experience troubleshooting IT systems and hardware to support end-users and maintain system uptime
• Understanding of classified systems handling procedures and ability to work in secure environments
• Ability to work independently and as part of a team in an operational environment
• Ability to read and interpret system diagrams, rack layouts, and cable schematics

DESIRED SKILLS:

• Familiarity with MQ-9 systems, flight simulators, and/or RPA/UAV Ground Control Station (GCS) for mission planning and system troubleshooting
• Experience supporting training systems, simulators, or mission rehearsal environments
• Hands-on experience with Cisco switches and firewalls including configuration, VLANs, routing, and security policies
• Proficiency in configuring and maintaining Network Attached Storage (NAS) and domain services
• Proficiency in Windows, RedHat Linux, and VMware virtualization platforms for server administration and support
• Familiarity with Extron hardware/software for classrooms and conference rooms
• Experience with real-time graphics generation using Unreal Engine for simulation, visualization, and virtual environments
• Knowledge and hands-on experience with Modern Air Combat Environment (MACE) scenario creation software

REQUIRED CLEARANCE:

• Active Secret Clearance with ability to obtain Top Secret/SCI