Move/Set-up Associate

Forrest Solutions LLC; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

INDHP

Job summary

Opensity Solutions in New York seeks an Office Services Associate to support back-office operations, hospitality, mail handling, and reprographics. The role includes setting up conference rooms, assisting with moves, and coordinating with internal teams to ensure a clean, efficient workplace.

Reporting to the Lead Office Services Associate or Client Relations Manager, you will deliver professional customer service, greet visitors, and manage equipment and supplies while maintaining

Qualifications

• High school diploma or equivalent.
• 1+ year of experience in workplace services, facilities support, hospitality, reception, mail services, or related roles preferred.
• Basic proficiency with office equipment (printers, copiers, scanners) and familiarity with workplace service systems or ticketing platforms is preferred.

Responsibilities

• Sort, meter, distribute, and track incoming and outgoing mail and accountable packages according to schedules.
• Produce copy, print, and scan services based on written instructions and client requests.
• Answer incoming telephone calls and provide professional customer service support.
• Greet, assist, and announce visitors with proper check‑in procedures.
• Coordinate and maintain conference rooms, kitchens, and common areas to be ready for use.
• Inspect and refresh meeting spaces and reset rooms after use.
• Manage kitchen and pantry inventory and reorder supplies as needed.
• Support floor operations including stocking copy rooms and basic maintenance tasks.

Skills

Customer service

Multitasking

Attention to detail

Office operations

Communication skills

Independent worker

Teamwork

Professional demeanor

Office equipment familiarity

Organizational skills

Confidentiality

Education

High school diploma

Tools

Printers

Copiers

Scanners

Ticketing platforms

Job description

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. Our Mission: Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Job Description

The Office Services Associate assumes a pivotal role in ensuring the smooth functioning of office operations by delivering comprehensive support services, including back-office support, hospitality, mail handling, and reprographics. Reporting to the Lead Office Services Associate or the Client Relations Manager, this position bears significant responsibility for maintaining a professional and efficient office environment. This position requires the Associate to action requests for setting up conference rooms including moving furniture and tables for pre-configured set‑ups in multi‑purpose (MPR) conference rooms. The Associate will also be responsible for actioning office moves and any other office service related tasks such as package delivery, etc.

Roles & Responsibilities

• Sort, meter, distribute, and track incoming and outgoing mail and accountable packages according to established schedules and procedures.


• Produce copy, print, and scan services accurately based on written instructions and client requests.


• Answer incoming telephone calls, route calls to appropriate personnel, and provide professional customer service support.


• Greet, assist, and announce visitors in a professional and welcoming manner while ensuring proper check‑in procedures.


• Coordinate and maintain conference rooms, kitchens, and common areas to ensure they are clean, stocked, and ready for use.


• Inspect and refresh meeting spaces, including cleaning surfaces and resetting rooms after use.


• Manage kitchen and pantry inventory, including stocking supplies and ordering replenishments as needed.


• Support floor operations, including stocking copy rooms, distributing paper and supplies, and performing basic maintenance tasks.


• Assist with general facilities support tasks, including hanging items, small office moves, and workspace reconfigurations.


• Coordinate with internal teams and client contacts regarding facility or equipment‑related issues and service needs.


• Ensure all workplace service areas are maintained in alignment with cleanliness, safety, and service standards.


• Support continuous improvement of workplace services through proactive identification of operational needs.

Schedule

Monday–Friday, 11:00A.M. to 8:00P.M (40 hours weekly)

Knowledge, Skills & Attributes

• Strong customer service mindset with a focus on delivering high‑quality workplace support.


• Ability to multitask and manage competing priorities in a fast‑paced environment.


• Strong attention to detail and commitment to accuracy in service delivery.


• Basic understanding of office operations, mail handling, and workplace services.


• Strong communication skills, both verbal and interpersonal.


• Ability to work independently and as part of a team.


• Professional demeanor with a positive and service‑oriented attitude.


• Familiarity with office equipment such as printers, copiers, and mail systems.


• Strong organizational skills and ability to follow written and verbal instructions.


• Commitment to maintaining confidentiality and professionalism in client environments.


• Ability to lift or move 40lbs. or greater.


• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75lbs.


• Ability to walk, bend, kneel, stand or sit for an extended period of time.

Qualifications

• Education: High school diploma or equivalent required.


• Experience: 1+ year of experience in workplace services, facilities support, hospitality, reception, mail services, or related roles preferred.


• Technical Skills: Basic proficiency with office equipment (printers, copiers, scanners) and familiarity with workplace service systems or ticketing platforms is preferred.

Compensation and Benefits

The Compensation range for this role is 22.50 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance


• Dental insurance


• Vision insurance


• 401(k) retirement plan


• Paid Time Off (PTO)


• #INDHP

Equal Opportunity & Diversity Statement

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.

Company Culture

Respect We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions.

Accountability We take ownership of our actions and decisions, acknowledging their impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community.

Collaboration We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment.

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