Move & Pack Associate

Iron Mountain; Carrollton (TX); On-site; USD 51,577,344 - 66,124,800; Full time

Benefits offered by this job

Health and dental benefits

Paid time off

401(k) with company match

Employee stock purchase program

Tuition reimbursement

Safety footwear and gloves

Job summary

Iron Mountain is seeking a Move & Pack Associate to join our Clutter team and provide high-quality moving services with careful handling of customer items.

Hours vary with starts between 6:00 AM and 8:00 AM; 7 days a week; full-time typically 5 days, ~40 hours. Base pay $18/hour, overtime 1.5x, benefits from day one, PTO, holidays, 401(k) match, tuition reimbursement, and safety gear provided.

Qualifications

• Basic Requirements: At least 18 years of age.
• Physical capability to lift up to 50 pounds independently and assist with larger assets up to 400 pounds.
• Comfort using smartphone software to track and manage data during the workday.
• Experience in moving, warehouse, manufacturing, inventory management, stocking, general labor or customer service environments is preferred.

Responsibilities

• Pack, load, and unload customer items at residences and the warehouse to ensure a seamless storage experience.
• Collaborate with a team of helpers to complete 1–3 moving jobs daily while delivering exceptional customer service.
• Ensure compliance with safety standards and organizational protocols by accurately tracking and managing logistics data through our mobile application.

Skills

Technical aptitude

Relevant experience

Team collaboration

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a motivated Move & Pack Associate to join our Clutter team. In this role, you will be responsible for providing high-quality moving services and exceptional customer service while handling customer items with care.

Clutter, now seamlessly integrated with Iron Mountain, is disrupting the self-storage and moving industries by offering affordable, flexible, and dependable service nationwide, driven by cutting-edge technology.

Hours & Schedule

• Hours: Flexible shift start times between 6:00 AM and 8:00 AM.
• Schedule: Clutter operates 7 days a week and schedules will vary on a weekly basis depending on business needs. Weekend availability is required.
• Full‑time roles target at least 5 days/week, 40 hours/week

What You’ll Do

• Pack, load, and unload customer items at residences and the warehouse to ensure a seamless storage experience.
• Collaborate with a team of helpers to complete 1–3 moving jobs daily while acting as the face of Clutter to deliver exceptional customer service.
• Ensure compliance with safety standards and organizational protocols by accurately tracking and managing logistics data through our mobile application.

What You’ll Bring

• Basic Requirements: At least 18 years of age.
• Physical Capability: Requires lifting up to 50 pounds independently and assisting with team lifts for larger assets (up to 400 pounds). This role involves the frequent use of moving equipment including dollies, lifting straps and hand trucks as well as the manual disassembly of items on-site to ensure safe and efficient handling.
• Technical Aptitude: Comfort using smartphone software and technology to track and manage data during the workday.
• Relevant Experience: Experience in moving, warehouse, manufacturing, inventory management, stocking, general labor or customer service environments is preferred.

What We Offer (Benefits)

• Compensation: We offer a comprehensive pay structure including a base hourly rate of $18/hour, digital and cash tips, and bonus potential for employees recognized by name in positive online customer reviews.
• Overtime: Overtime pay is 1.5x hourly pay and is available pending the needs of the business.
• Full Health and Dental Benefits starting on the first day of employment.
• Paid Time Off: Two Weeks Paid Vacation, Seven Paid Holidays, plus Sick Pay.
• Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
• Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.
• Company-paid essentials: shirt with company logo, safety footwear and gloves as required.

Call to Action

Ready to unleash your potential? Apply today to join the Clutter and Iron Mountain team!

#Clutter

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE.