Move-In Coordinator

True Connection Communities; Moore (OK); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health insurance

HSA/FSA

Parental leave

Disability insurance

Paid holidays

401k with match

Paid training

Employee Assistance Program (EAP)

Job summary

True Connection Communities in Moore, OK is seeking a Move-in Coordinator to ensure a smooth transition for new Residents into the community.

You will work directly with Residents and families to finalize admission paperwork, assist with tours, events, and marketing outreach, and coordinate cross-department activities to support a successful move-in process.

Qualifications

• Exhibits excellent customer service and public relations skills.
• Displays patience, tact and a cheerful disposition even under stressful circumstances.
• Promotes the community in a positive manner and effectively communicates the community values to Residents, families, visitors and Associates.
• Creative, energetic, enthusiastic, patient, flexible, encouraging, and team oriented.
• Demonstrates proficiency in Microsoft Office and other marketing relating software.
• Desire to serve seniors.
• Effective problem-solving skills.

Responsibilities

• Works directly with new Resident and family to finalize paperwork and requirements for admission.
• Provides sales assistance to the Future Resident Director as needed to include conducting tours, handling telephone inquiries, hosting events and participating in community marketing outreach programs.
• Compiles reports accurately and timely as needed including but not limited to weekly activity reports.
• Participates in sales meetings.
• Implements protocols to assist the new Resident’s transition into the community.
• Coordinates event details with Associates in other departments.
• Encourages teamwork through cooperative interaction with Associates in other departments.
• Supports a positive and professional image through action and dress.
• Maintains inventory of marketing collateral and materials.
• Performs other duties as assigned.

Skills

Customer service

Public relations

Communication

Teamwork

Patience

Problem-solving

Multitasking

Positive demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Grace Pointe, Moore, OK, US

3 days ago Requisition ID: 4203

Job Purpose

The Move-in Coordinator’s primary responsibility is to ensure a smooth and successful transition of a new Resident into the community.

Company Overview

True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident’s families in a profound and personal way. Team members serve as a bridge between the residents, families, and the company allowing us to provide the absolute best experience for all. At True Connection Communities, you’ll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit www.trueconnectioncommunities.com .

Benefit of working for us based on eligibility

• Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Parental Leave, Short-term & Long-term Disability
• Paid Holidays
• 401k program; Including match
• Paid training
• Employee Assistance Program (EAP)

Duties and Responsibilities

• Works directly with new Resident and family to finalize paperwork and requirements for admission
• Provides sales assistance to the Future Resident DIrector as needed to include conducting tours, handling telephone inquiries, hosting events and participating in community marketing outreach programs
• Compiles reports accurately and timely as needed including but not limited to weekly activity reports
• Participates in sales meetings.
• Implements protocols to assist the new Resident’s transition into the community.
• Coordinates event details with Associates in other departments.
• Encourages teamwork through cooperative interaction with Associates in other departments.
• Supports a positive and professional image through action and dress.
• Maintains inventory of marketing collateral and materials.
• Performs other duties as assigned.

Qualifications

• Exhibits excellent customer service and public relations skills.
• Displays patience, tact and a cheerful disposition even under stressful circumstances.
• Promotes the community in a positive manner and effectively communicates the community values to Residents, families, visitors and Associates.
• Creative, energetic, enthusiastic, patient, flexible, encouraging, and team oriented.
• Demonstrates proficiency in Microsoft Office and other marketing relating software.
• Desire to serve seniors.
• Effective problem-solving skills

Working Conditions

The Move-in Coordinator works in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, scanners, photocopiers, and filing cabinets. This position also works within the Senior Living Community, where there may be possible exposure to communicable diseases and infection, exposure to latex, possible exposure to blood‑borne pathogens, possible exposure to various chemical, infectious, or biological hazards, and possible exposure to pets.

True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.

True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.

True Connection Communities is a Drug-Free/Smoke-Free Workplace.