Move-in and Marketing Coordinator - FT (60383)

Simpson; Maryland; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Plan (BCBS)

Dental Plans

403(b) Retirement Plan

Generous PTO

Job summary

Simpson is seeking a Move-in & Marketing Coordinator for our West Grove, PA community. The role handles administrative duties for the Sales & Marketing team, supports inquiries, schedules tours, and manages move-in paperwork, ensuring excellent customer service for residents and prospects alike.

The position requires two years in senior services sales/marketing, strong verbal/written communication, and effective presentation skills; on-site collaboration with multi-department teams is essential.

Qualifications

• Two years of sales and marketing experience in the senior industry or related experience.
• Must demonstrate excellent verbal and written communication skills and have the ability to communicate in person, in writing, and on the telephone effectively.
• Must be an effective presenter with both large and small groups.

Responsibilities

• Maintain reports on inventory, waitlists, pending move-ins, occupancy, and weekly/monthly reports.
• Be point of contact throughout the move process for residents and families.
• Monitor and maintain marketing collateral for handouts and mailing.
• Meet with scheduled move-ins to complete required move-in documentation.
• Schedule tours and handle inquiries to support the sales team.
• Assist with event planning to drive prospects to the community.
• Maintain the sales database and set appointments for the team.

Skills

Verbal and written communication

Public speaking

Education

High School

Tools

MS-Word

Excel

Job description

Job DetailsLevel: ExperiencedJob Location: Jenners Pond - West Grove, PA 19390Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NegligibleJob Shift: DayJob Category: Sales

For more than 150 years,Simpsonhas met the changing needs and desires of Philadelphia area seniors from diverse backgrounds. A not-for-profit family of services, Simpson House, Simpson Meadows, Jenner’s Pond, Simpson Gardens I & II, and Simpson Midtown, as well as Simpson Home Care. Our loyal and long-term staff is full of caring professionals who truly love what they do.

Simpsonprovides residents with a lifestyle that includes on-campus conveniences, services, and amenities such as casual and fine dining venues, beauty salons, fitness centers, security, healthcare, activity programs, and much more. Our employees are inspired by a culture of Loving-Kindness, and we are fully committed to appreciating the array of backgrounds and talents demonstrated by our employees.

Simpsonis looking for a Move-in & Marketing Coordinatorto join our dynamic team. Look at the details below for the position.

This position is responsible for the administrative activities of the Sales and Marketing team, including compiling sales reports, assisting in event planning, and organizing move-in paperwork. This position also supports the sales team in handling inquiries, scheduling tours, and providing excellent customer service to residents and prospects alike.

Essential Duties

• Responsible for maintaining reports on a regular basis, including but not limited to inventory reports, waitlists, pending move in lists, occupancy reports, and weekly and monthly reports as assigned.
• Assist current residents and families needing to transition to another level of care. Be point of contact throughout the move process.
• Monitor and maintain all marketing collaterals to have ready for handout and mailing.
• Meet with scheduled move‑ins to complete required move in documentation. Be point of contact for prospects moving into the community.
• Professionally manages all information relating to the prospective resident/inquiry: communication with administration, communication with direct supervision and accurate documentation of all contact.
• Assist with maintenance of sales database as assigned and set appointments for sales team.
• Interacts with other departments, assuring that apartments are properly prepared for move‑in; keeps all pertinent parties apprised of move‑in dates and possible adjustments.
• Copies, distributes, and files all paperwork as it relates to the move in process and ensure proper parties have paperwork needed to support move in process.
• Meet and greet visitors to ensure they feel welcomed and supported until the sales team can meet with them.
• Attends in‑service training and educational sessions as required and assigned.
• Meet with the Director of Sales and Marketing concerning daily assignments, policies, procedures, and assigned projects.
• Assist with event functions both internally and externally to drive prospects to the community.
• Participate in regular team meetings to discuss sales and marketing updates and areas of opportunity to support.
• Assist with gathering content regularly for social media purposes.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications relevant to the job

ALL SIMPSON EMPLOYEES

Promote and supports the Mission, Values, and Vision of Simpson,

Our Mission

Simpson builds communities and services for older adults to thrive.

Our Vision

Simpson will innovate to build exceptional, person‑directed care and services that promote independence for older adults.

Our Values

In achieving our mission, we embrace the following values which align with the four pillars under which our organization operates:

• SUSTAINING: Overseeing, protecting, and growing our resources
• BUILDING: Promoting organizational growth by achieving the highest quality in all services while adhering to the highest moral and ethical principle
• INNOVATING: Developing, adopting, and implementing new ideas and technologies through cooperation and coordinated efforts
• INFLUENCING: Advocating in the wider community for those we serve without regard to their economic, ethnic, sexual identity, social, or religious backgrounds

Qualifications

• Work Environment: Retirement community providing service to senior adults in independent, assisted and skilled nursing community. The majority of the time Community is a 24/7 operation, which requires availability to meet with employees and managers on all three shifts.

PhysicalRequirements

• Ability to communicate via sight, hearing and speaking to others
• Ability to frequently kneel, bend, twist, turn, stoop, carry, reach, climb, balance
• Ability to regularly sit, stand and walk
• Must be able to walk for up to 75% of the workday.
• Ability to lift and carry 15lbs.
• Ability to occasionally physically respond to physically frail persons
• Ability to push wheelchair bound person.
• Ability to work beyond normal business hours, including weekends and evenings.
• Is subject to exposure to infectious waste, disease and conditions including TB.
• Must be able to tour through the entire building.

Equipment/tools/machines used in performance of this job

Office equipment, laptop, copier, fax machine.

Education or Degree Required

• Two years of sales and marketing experience in the senior industry or related experience.

Licenses, Certifications, Registrations

Related Skills and Experience:

• Must demonstrate excellent verbal and written communication skills and have the ability to communicate in person, in writing, and on the telephone effectively.
• Must be an effective presenter with both large and small groups.
• Skill in use of computer software including MS-Word and Excel.

Simpson Benefits (FT employees, Part-Time are eligible for some benefits)

• Health Plan (BCBS)
• Plans include access to MDLive virtual care.
• Dental Plans
• Vison
• 403(b) Retirement Plan w/matching
• Generous Paid Time Off (PTO) Plan
• Company Paid Life Insurance
• Company Paid AD&D
• Company Paid Long Term Disability
• Tuition Reimbursement
• Health Savings Account
• Flexible Spending Account
• Short Term Disability
• Pet Insurance
• Critical Illness
• Accident Insurance
• Hospital Indemnity
• Company Paid Holidays
• Employee Assistance Program

Simpson is proud to be an EOE employer M/F/D/V.

We maintain a drug‑free workplace. We do not discriminate in services or employment based on race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability‑related services or supports, marital status, veteran status, or any other class of persons protected by federal, state, or local law.

Diversity, Equity and Inclusion at Simpson

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization.

As a business imperative, every person at Simpson has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values.

Our rich diversity makes us more innovative and more creative, which helps us better serve our residents and our communities.

COVID-19 considerations

Simpson is a Mandatory COVID-19 & Influenza Vaccination Employer COVID Vaccination is a requirement if you are offered employment unless you request and receive an approved medical or religious exemption from Simpson.