Move Coordinator

Liberty-Moving-; Town of Smithtown (NY); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health coverage with 100% HRA reimb

Dental, vision, and Aflac after 30d

401(k) with up to 4% employer match

Generous PTO

Holiday party and company picnic

Daily fresh fruit and gourmet coffee/茶

Bagel Fridays

Job summary

Liberty Moving & Storage in Commack, NY seeks a full-time Move Coordinator to guide customers through every stage of a move, answer questions, and coordinate details for a smooth relocation. The role requires strong organization, communication, and customer-service focus.

You'll use MoverSuite and BlueZone to manage relocation data, coordinate carriers, review operations, and contribute to a collaborative, growth-minded team.

Qualifications

• Ability to multitask and meet deadlines in a dynamic environment.
• Proficiency with Microsoft 365 applications.
• Effective verbal and written communication skills.
• High levels of accuracy and attention to detail.
• Customer service-focused mindset.
• Excellent collaboration and teamwork skills.

Responsibilities

• Manage daily relocation data and service orders using MoverSuite and BlueZone.
• Maintain accurate relocation data and documentation; ensure compliance.
• Coordinate with counselors, networks, and providers to ensure successful relocations.
• Provide timely communication to stakeholders and foster a collaborative environment.
• Review operations, analyze reports, and suggest improvements to management or clients.

Skills

Multitasking

Microsoft 365

Verbal and written communication

Attention to detail

Customer service mindset

Teamwork

Education

College degree or equivalent work experience

Tools

MoverSuite

BlueZone

Microsoft 365

Job description

Would you enjoy helping homeowners and families navigate one of life's biggest-and often most stressful-transitions? If you are organized, detail-oriented, and committed to providing exceptional customer service, Liberty Moving & Storage in Commack, NY may have the perfect opportunity for you. We are seeking a full-time Move Coordinator to guide customers through every stage of their move, answer questions, coordinate important details, and help make their relocation as smooth and stress-free as possible

THE PERKS OF BECOMING OUR MOVE COORDINATOR

• Experience-based pay of $20.00 - $24.00/hour (applicants with 3+ years of experience may be eligible for a higher rate!)
• Health coverage with 100% HRA reimbursement for employees' out-of-pocket expenses
• Dental, vision, and Aflac coverage after 30 days of full-time employment
• 401(k) with up to 4% employer match after 1 year of full-time employment
• Generous paid time off (PTO)
• Annual holiday party and company picnic
• Daily fresh fruit and gourmet coffee/tea available
• Bagel Fridays

MOVE COORDINATOR RESPONSIBILITIES

You're a key part of our day-to-day operations and customer satisfaction, handling the essential functions that keep our business running smoothly. Using MoverSuite and BlueZone, you'll manage the daily business activities and van line/car carrier service orders. You'll maintain accurate relocation data in our systems while ensuring compliance through all documentation and work activities. This is a highly communicative role where you'll work with internal counselors, household goods networks, and non-network providers to ensure successful relocations, deliver amazing customer service, and maintain a positive, collaborative work environment.

You'll regularly review our household goods operations, analyze reports to measure performance, and recommend improvements to management or clients. If we add new relocation processes, vendors, or services, you'll help ensure a smooth implementation. You'll provide timely communication to stakeholders, maintain a creative, adaptable approach to problem-solving, and take advantage of growth opportunities to keep advancing with the company.

YOUR KEYS TO SUCCESS

• Proven ability to multitask, prioritize responsibilities, and meet deadlines in a dynamic, fast-paced environment
• Proficiency with Microsoft 365 applications and similar software
• Effective verbal and written communication skills
• High levels of accuracy and attention to detail
• Customer service-focused mindset
• Excellent collaboration, interpersonal, and teamwork skills

Our ideal Move Coordinator has a college degree or equivalent work experience, but it's not required. Experience in domestic or international household goods transportation would be a bonus!

ABOUT US:

We are the leading moving company for United Van Lines, with a rich history of making great moves since 1939. Our mission is to deliver the highest quality professional moving services to each of our valued customers. We are in our third generation of family ownership with over 350 employees, 100 pristine trucks, and a 150,000-square-foot state-of-the-art warehouse facility. Our team also enjoys generous benefits, a supportive environment, and great leadership! Join us and be a part of a business committed to excellence, growth, and positively impacting the industry!