Move Coordinator

Jones Lang LaSalle Incorporated; Kirkland (WA); Hybrid; USD 46,000 - 60,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle (JLL) in Kirkland, WA is seeking a Move Coordinator to manage end-to-end office relocations. You will own planning, vendor liaison, IT equipment disconnect/reconnect, and post-move follow-ups to ensure smooth transitions and high customer satisfaction.

The role emphasizes data accuracy, space planning, and coordination with internal teams and clients. On-site schedule is 8:30 AM–5:00 PM, with competitive compensation and benefits.

Qualifications

• Minimum 3 years in a corporate environment.
• Strong customer service and hospitality orientation.
• Excellent written and verbal communication with client-facing confidence.
• Proficiency with information technology tools and platforms.
• Strong analytical and organizational capabilities.
• Executive presence when engaging with senior stakeholders.

Responsibilities

• Manage onboarding information and coordinate with admins and managers.
• Plan move logistics, blocking strategies, and relocation details.
• Maintain and update the move matrix with customer data.
• Assess cubicle conditions and coordinate ergonomic adjustments.
• Review move lists and resolve issues proactively.
• Analyze furniture layouts and optimize storage locations.
• Coordinate with vendors, IT disconnections/reconnections.
• Provide on-site supervision during move days.
• Coordinate post-move follow-ups and space adjustments.

Skills

Customer service

Communication skills

Client-facing

Analytical thinking

IT tools proficiency

Organization

Stakeholder management

Education

College degree (preferred)

Tools

Microsoft Office

CRM systems

Move management software

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Move Coordinator – JLL

What this job involves:

The Move Coordinator is responsible for delivering seamless office move experiences that prioritize customer satisfaction and operational excellence. This role manages the complete move lifecycle—from initial planning and coordination through post-move follow-up—ensuring transparency in communication and accurate reconciliation of all move-related costs. You'll serve as the central point of contact for small and large office relocations, partnering with internal stakeholders, vendors, and clients to execute flawless transitions. This position plays a critical role in supporting JLL's commitment to exceptional workplace services and contributes directly to employee productivity and satisfaction during office changes. Please note: This is a highly data-intensive role. Success in this position requires diligent tracking, managing complex move matrices, analyzing spatial and seating data, and maintaining high database accuracy to support ongoing reporting and real-time decision-making.

What your day-to-day will look like:

Customer Experience Management

• Manage new hire onboarding information and coordinate with administrators and managers to ensure smooth transitions
• Conduct detailed planning sessions with admins and team managers to guide them through move logistics, blocking strategies, and relocation details
• Maintain and update the move matrix with comprehensive customer information and technical requirements
• Assess cubicle conditions, order missing parts, and coordinate ergonomic adjustments
• Review and validate move lists, identifying and resolving potential issues proactively
• Analyze furniture layouts and determine optimal locations for files, storage, and mobile workstations
• Distribute move materials including boxes, labels, pin‑ups, and detailed move instructions
• Serve as the primary liaison between internal teams and move vendors, communicating desk additions and last‑minute seating changes

Move Execution

• Schedule moving vendors and coordinate security access, including badging requirements
• Arrange disconnection and reconnection of IT equipment, servers, printers, and phone systems
• Manage on‑site check‑out and check‑in processes, ensuring all personnel are properly located
• Provide on‑site supervision for all vendors and customers throughout the move day
• Conduct post‑move walk‑throughs and coordinate necessary adjustments with vendors
• Arrange vendor services for power and data installation as required
• Submit service tickets for space cleaning, key distribution, and furniture placement

Post-Move Support & Administration

• Deliver welcome communications with new location information and site services details
• Resolve issues related to lost or misplaced items
• Coordinate vendor services for scrap removal, furniture recycling or reuse, and excess chair removal
• Schedule pickup of crates and moving boxes
• Update seat assignments following projects and incremental moves for accurate reporting
• Complete special projects and administrative duties as assigned

Required Qualifications:

• Minimum 3 years of experience in a corporate environment
• Strong customer service and hospitality orientation with proven ability to build rapport
• Excellent written and verbal communication skills with confidence in client‑facing interactions
• Proficiency with information technology tools and platforms
• Strong analytical and organizational capabilities
• Professional presentation skills and executive presence
• Comfort level conversing with client managers and senior stakeholders

Preferred Qualifications:

• College degree (preferred but not required)
• Experience pulling and interpreting data for reporting and analysis
• Basic project management skills and methodology knowledge
• Proven track record in customer relations and vendor relationship management
• Familiarity with workspace planning and office move coordination

Location and Compensation

• Location: Kirkland, Washington
• Work Shift: 8:30 AM – 5:00 PM, Monday through Friday (On‑site position)
• Salary: $45,700 to $60,120 annually
• This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
• Estimated compensation for this position: 59,400.00 – 78,160.00 USD per year
• Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
• Location: On‑site –Kirkland, WA

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Equal Employment Opportunity and Diversity Statement

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.