About Stio Stio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, and satellite teams in Salt Lake City, Utah and Denver/Boulder, Colorado, we offer products via stio.com and our fourteen Mountain Studio® retail locations across the U.S., including Freeport, Maine.
YOUR ROLE This Stio Mountain Studio Sales Associate will provide an exceptional brand experience with customers at our Mountain Studio retail location in Freeport, Maine. You will deliver outstanding customer service, showcase product knowledge, and support a dynamic, cohesive team.
Your Responsibilities
- Join our team in Freeport with enthusiasm to create a welcoming space for the community and our customers.
- Provide a welcoming retail store experience, excited to be part of our customer‑facing team.
- Provide knowledgeable and up‑to‑date details of Stio products, sales, and pricing.
- Maintain visual store aesthetic through organizing displays, mannequin changes, routine cleaning and general tidying of the floor.
- Utilize Point of Sale system to accurately and efficiently process customer transactions—payments, refunds/exchanges and gift cards.
- Receive inventory shipments, restock inventory on the sales floor, and maintain an organized back‑stock.
- Handle other operational duties including answering phones and fulfilling customer service shipments.
Your Skills and Experience
- Excellent customer service and interpersonal skills.
- Flexibility to work opening, closing, weekend, and holiday season shifts.
- Self‑starter, proactive with tackling daily tasks, handling customer interactions, and communicating with managers on a daily basis.
- Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio.
- Computer proficiency required; POS experience preferred.
- Effective email and phone communication skills.
- High School Diploma or GED preferred.
The Fine Print
- $17‑$20 hourly, based on experience.
- Roles are part‑time, hourly, non‑exempt.
- Hiring for part‑time seasonal through March 2026; if business needs allow, option to extend into a year‑round, permanent position.
- Employee uniform provided.
- Generous employee discount.
- Holiday pay, industry discounts, and more.
- Employee Assistance Program.
- Must be able to move around the retail space, move upwards of 50 lbs and occasionally traverse ladders.
Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.