Mountain Studio Retail Sales Associate | Vail, CO (Part-Time)

Stio®; Vail (CO); On-site; USD 26,174 - 28,929; Part time

Benefits offered by this job

Gear allowance each season

Holiday pay

Employee Assistance Program

Job summary

A leading mountain apparel brand is seeking a part-time Sales Associate at their new location in Vail, CO. This role involves providing excellent customer service, maintaining store aesthetics, and processing transactions. Ideal candidates should be flexible with shifts and have strong interpersonal skills. Competitive hourly pay and seasonal perks included.

Qualifications

• Required excellent customer service and interpersonal skills.
• Ability to work opening, closing, weekend, and holiday shifts.
• Proactive in handling tasks and customer interactions.

Responsibilities

• Create a welcoming retail store experience for customers.
• Maintain visual store aesthetic through organizing displays.
• Process customer transactions using Point of Sale system.
• Fulfill customer service shipments and manage inventory.

Skills

Excellent customer service skills

Interpersonal skills

Flexibility to work different shifts

Self-starter proactive attitude

Computer proficiency

Email and phone communication skills

Education

High School Diploma or GED

Tools

Point of Sale system

Microsoft Office Suite

Job description

About Stio

Stio® is a mountain apparel brand that designs, develops and sells beautiful, functional, and innovative apparel infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming (and satellite teams in Salt Lake City, UT and Denver / Boulder, CO) Stio draws inspiration from the surrounding Teton Range and offers products via stio.com and its ten Mountain Studio® retail locations in, amongst others, Jackson Hole, WY, Park City, UT, Boulder, CO, Steamboat Springs, CO, Bozeman, MT, Boston, MA and Bend, OR.

Your Role

The Stio Mountain Studio™ Sales Associate is responsible for providing an exceptional brand experience with customers at our newest Mountain Studio™ retail location in Vail, CO, opening in December. Sales Associates are required to deliver an outstanding level of customer service, which includes but is not limited to knowledge of the brand story and product, customer engagement, and selling. Stio Mountain Studio™ Sales Associates are committed to supporting a dynamic, cohesive team that provides a customer experience through connection, top‑quality product education, and a passion for our products and company.

Your Responsibilities

• Join our team in Vail with enthusiasm ready to create a welcoming space for the community and our customers
• Provide a welcoming retail store experience to our customers, excited to be part of our customer‑facing team
• Maintain visual store aesthetic through organizing displays, mannequin changes, routine cleaning and general tidying of the floor
• Receive inventory shipments, restocking inventory on the sales floor, and maintaining an organized back‑stock
• Other operational duties including answering phones and fulfilling customer service shipments
• Provide knowledgeable and up to date details of Stio products, sales, and pricing
• Utilize Point of Sale system to accurately and efficiently process customer transactions; payments, refunds/exchanges and gift cards
• This role may have keyholder responsibilities including opening and closing the store, handling alarms, cash management, and ensuring the store is secure

Your Skills And Experience

• Excellent customer service and interpersonal skills required
• Flexibility to work opening, closing, weekend, holiday season shifts
• Self‑starter proactive with tackling daily tasks, handling customer interactions, and communicating with your managers on a daily basis
• Commitment to creating an inclusive and supportive space for every person who enters the Mountain Studio
• Computer proficiency and POS experience, Microsoft Office Suite skills preferred
• Email and phone communication skills required
• High School Diploma or GED preferred

Fine Print

• Hourly Rate: $19-$21 DOE
• Roles are part‑time, hourly, non‑exempt
• Flexible shifts throughout the week
• Gear allowance each season for Stio gear
• Holiday pay and additional seasonal perks for our teams
• Must be able to move around the retail space, move upwards of 50 lbs and occasionally traverse ladders
• Employee Assistance Program

Stio is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.