Mountain Sports Supervisor

Mountain Club; Bend (OR); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Season pass program

Family & friend passes

Housing program

401k with company match

Discounts across the resort

IKON pass access

Job summary

Mt. Bachelor is seeking a Ski & Ride School Supervisor to lead daily operations across base areas and programs. You will manage staffing, scheduling, and performance while upholding safety and instructional standards for a large instructor team.

The role involves hands-on supervision, real-time staffing decisions, and occasional teaching to support operations during peak times. A strong focus on safety and guest service is essential.

Qualifications

• PSIA/AASI Level 1 or equivalent certification required.
• Level 2 PSIA/AASI is preferred.
• Minimum education: high school diploma or equivalent.
• Current ski/snowboard/mountain bike certification helpful.

Responsibilities

• Lead daily Ski & Ride School operations and instructor lineups.
• Supervise 40–150 instructors and staff; schedule and coach.
• Oversee safety, guest experience, and program quality.
• Approve daily payroll, monitor inventory and staffing needs.
• Enforce safety standards and incident response.
• Teach ski or snowboard lessons as needed.
• Serve as acting department lead when manager is absent.

Skills

PSIA L1

PSIA L2 preferred

Microsoft Office

RTP POS

ADP

Advanced skiing

Education

High School Diploma

Ski/Snowboard/Mtn Bike cert

Tools

Microsoft Office

Job description

Location: Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people’s lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it’s our employees who become the true moment makers here at Mt. Bachelor.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play!

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Winter season employee housing program & Summer season camping program
• 401k with up to 5% company match & immediate vesting
• Discounted daycare onsite at Mt. Bachelor
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

*** This is a 6-Month Position: Dec. 2026 – May 2027 ***

Position Summary

The Ski & Ride School Supervisoris responsible forthe daily leadership, management, and operational execution of Ski & Ride School programs across assigned base areas and products. The primary duty of this role is the management of Ski & Ride School operations and staff, including scheduling, supervision, performance management, and operational decision-making. Supervisors oversee instructors and support staff, ensure consistent delivery of high-quality guest experiences, and uphold Mt.Bachelorsafety, service, and instructional standards.

This role exercises independent judgment and discretion and serves as the primary operational decision-maker during assigned shifts. Program assignments vary by season and business needs.

Essential Functions/Major Responsibilities

Operational Leadership

• Lead daily Ski & Ride School operations and instructor lineups.
• Conduct safety and operational briefings.
• Make real-time decisions on staffing, lesson flow, and terrain usage.

Staff Supervision & Management

• Supervise 40–150 instructors and support staff.
• Schedule staff and assign daily work.
• Coach, evaluate, and document performance.
• Influence hiring, discipline, andseparationdecisions.

Guest Experience

• Act as the service issues while balancing safety and experience.

Administrative & Financial Oversight

• Approve daily payroll and timekeeping.
• Monitor inventory, sales, and staffing needs.Escalation point for guest concerns.
• Resolveservice issues while balancing safety and experience.

Safety & Compliance

• Enforce safety standards and manage incidentresponse.

Zone Ownership

• Oversee lesson zones, signage, fencing, and professional standards.

Secondary Function

• Teachskiorsnowboardlessons on a limited basis to support operations.
• Operatesurface lifts asrequired.
• Assistwith snow removal, setup, and teardown.
• Serve asactingdepartment lead when a manager is not present.
• Additional duties as assigned.

Job Scope

The primary focus of the supervisor is to run dailylesson operations. Assisting both staff andguestsdayof, and planning for future days of operation.

Supervisory Responsibilities

• Number of employees supervised: 150
• Positions Supervised: Instructors & Support Staff
• Scheduling and assigning work: Instructors on a seasonal and daily basis.
• Training: Assist in implementation of training both at the beginning of the season and continuing.
• Disciplinary Actions: Yes, alongside management and tracked within instructor performance logs.
• Performance Reviews: Regular on-snow check-ins and formal evaluations as needed.
• Hiring/Termination: Assist manager with paperwork.

Interpersonal Contacts

Communicateswith instructors,supervisors, andmanagerson a daily basis.Communication with other departments as needed, including but not limited to Rentals, Tickets, Food and Beverage, and Lift Maintenance.

Specific Job Skills

• License/Certifications: PSIA/AASI Level 1or equivalent. Level 2 PSIA/AASI orequivalentpreferred.
• Technical: Child Development background a plus. Computer knowledge (Microsoft Office required; RTP Point of Sale and ADP knowledge a plus). Able to ski or ride atanadvancedlevel.
• Physical Capabilities: Able to work outside in all weatherconditions. Mustbe physically capable of being on skis or a snowboard and wear ski or snowboard boots for the entire day. Able tolift upto50 lbs.,i.e., small children andassist adults.
• Additional: Must be extremely patient with a high level of organizational skill. Able to work overtime during our busiest holidays and weekends.Due to the sensitive nature of this position, a criminal background check will be conducted after the position is accepted, and results will determine the conditional job offer. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.

Education/Related Experience

• Minimum Education: High School Diploma orequivalent.CurrentSki, Snowboard, or Mountain Bike certification.
• Minimum time in related position:Atleast2yearsofsportinstruction,at least1 yearof supervisory experience.

Physical Demands

• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Such accommodations require an interactive discussion with the Human Resources Department before such accommodations can be made.
• In addition to the specific conditions below, every position at Mt. Bachelor requires the ability to shovel snow and walk on steep and uneven surfaces.

Current Hiring Range:$48k annualized

Minimum Age Requirement: 18+

Come Work Where You Play!

Please be aware incomplete applications will not be accepted or reviewed. Mt. Bachelor is an Equal Opportunity Employer. Mt. Bachelor is committed to creating a quality work environment which makes full use of the talents and contributions of all employees without regard to race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability or military status.

Position type: Full Time