Mountain Host

Alyeska Resort; Anchorage (AK); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Flexible work schedules

Paid time off & holidays

Free Mountain Pass for employees and q

Free Mountain Pass for employees and q

Job summary

Alyeska Resort is looking for a Mountain Host to join a dynamic team in Alaska. You will help build a safe, engaging guest experience, assist guests with directions and information, and support on-mountain operations and lift areas.

Role requires strong skiing ability, courtesy, and a passion for the mountains. On-call scheduling, long hours, and weekend shifts are common in a fast-paced resort environment.

Qualifications

• Positive attitude that supports guest service quality.
• Basic knowledge of Alyeska Resort and on-mountain services.
• Ability to ski or snowboard in variable snow conditions.

Responsibilities

• Build a culture of safety and fun on the mountain.
• Assist guests with directions, information, and public relations.
• Set up mountain information boards and ski racks.
• Remove snow with snow blowers or shovels.
• Assist with lift-down situations and line control.
• Lead mountain tours twice daily.
• Promote Alyeska Resort at lift locations.
• Monitor guests for safety and coordinate with ski patrol.

Skills

Positive attitude

Knowledge of Alyeska Resort

Loves the mountains

Courtesy and respect

Excellent skiing ability

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Are you a strong communicator and highly personable? Do you want your next job to put you in the middle of the adventure and surrounded by picturesque nature? If you take pride in your craft and want to be part of a fun dynamic team, then Alyeska Resort is for you!

What You’ll Do

• Help build a culture of safety and fun on the mountain.
• Be prepared to perform assigned duties in severe weather including, but not limited to, high winds, heavy snowfall, poor visibility, and rain.
• Assist guests in the arrival and departure of parking lots and base facilities; assist guests with directions, information, and public relations.
• The Mountain Host team will set up ski information boards, ski racks, and picnic tables.
• The Mountain Host team will remove snow with shovels or snow blowers.
• The Mountain Host team will be asked to perform line control at lifts and assist with lift-down situations.
• Lead 1 hour mountain tours twice during the day.
• Be an ambassador at all lift locations during the day to provide information and promote Alyeska Resort and all available product offerings.
• Maintain vigilance for a safe mountain experience by monitoring mountain ski runs for injured guests and/or guests needing assistance. This monitoring includes notifying mountain dispatch of anyone needing help and staying with the individual until ski patrol arrives.
• Maintain updated knowledge of products and services available to guests and staff across Alyeska Resort and the local community.
• Attend and participate in Mountain Host team meetings.
• Contribute ideas and solutions that enhance the guest experience wherever possible.

What We Offer

Starting Wage: From $18 per hour

• Flexible work schedules
• Paid time off & holidays
• Free Mountain Pass for employees and qualified dependents
• Employee discounts on resort lodging, dining, and spa services
• Medical, Dental, and Vision Insurance
• 401(k)

What We Need

• Positive attitude that supports Alyeska’s commitment to quality guest service.
• Thorough knowledge of Alyeska Resort – including on-mountain services, ski trails, and lifts.
• Someone who loves the mountains.
• Will treat everyone with courtesy and respect.
• While performing the duties of this position, the employee is occasionally exposed to moving mechanical parts, high altitudes, and extreme weather conditions.
• The position requires the employee to possess excellent skiing ability and have the capability to ski or snowboard in a variety of variable snow conditions.
• High school diploma or general education degree (GED).
• To perform this job successfully, an individual should have a basic knowledge of computers and Microsoft Office.

What to Expect

Be on alert and at times, on your feet for long periods, including nights, weekends, & holidays. Work in a fast-paced, high-energy resort environment. Adapt to seasonal changes around the resort and special events.

Physical demands: Ability to lift up-to 25 pounds, bend, stoop, walk, push or pull heavy equipment and stand for extended periods of time. Work Environment: This role occasionally involves extended hours, nights, and weekends to accommodate peak business periods. Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, guests, and stakeholders.

About Alyeska Resort

Alyeska Resort is a world-class destination nestled in the mountains of Girdwood, Alaska, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can work hard, play hard, and Live the Adventure! Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard and are encouraged to share their enthusiasm with our guests. Whether you are a seasoned hospitality or ski resort professional or just starting out with an avid interest in ski area management or travel tourism, if you’re ready to bring your passion to Alyeska Resort, and begin your adventure in the heart of Alaska!

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.