Mountain Gear Rental Tech & Guest Service Lead

Okemo Mountain Resort; Ludlow (VT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free passes

Employee discounts on lodging, food, &

401(k) Retirement Plan

Employee Assistance Program

Training & development

Referral Program

Job summary

Okemo Mountain Resort in Ludlow, Vermont, is seeking a Service Tech for the Winter Seasonal 2026/2027 period. This full-time role provides equipment services and information to guests for an exceptional outdoor experience.

You’ll perform gear maintenance, tuning, and repairs, while collaborating with teammates to uphold safety standards. Flexible schedule including nights, holidays, and weekends is required.

Qualifications

• 1+ years of experience.
• 1-3 years leadership experience or ability to lead others.
• HS Diploma or GED equivalent.
• Mechanical aptitude for ski/snowboard tunes, maintenance or repairs.

Responsibilities

• Provide excellent guest service while advising on gear condition.
• Perform tuning and repair services for guests.
• Work with teammates to maintain safety standards.
• May assist with cashiering, retail, rentals or other departments.
• Other duties as assigned.

Skills

Customer service

Leadership experience

Mechanical aptitude

Flexible schedule

English fluency

Education

HS Diploma or GED

Job description

Okemo Mountain Resort in Ludlow, Vermont, is seeking a Service Tech for the Winter Seasonal 2026/2027 period. This full-time role provides equipment services and information to guests for an exceptional outdoor experience.

You’ll perform gear maintenance, tuning, and repairs, while collaborating with teammates to uphold safety standards. Flexible schedule including nights, holidays, and weekends is required.