Mountain Front Desk Pro - Guest Experience & Growth

Vail Resorts; Northern (KY); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Ski passes

Discounted lift tickets

Discounts on lodging, food, gear

401(k)

Employee Assistance Program

Training and development

Referral program

Job summary

Vail Resorts is hiring Front Desk Associates for the winter season at our mountain resort. You’ll be the first point of contact for guests, greeting them warmly and helping make their stay memorable.

Starting wage ranges from $20.00 to $23.00 per hour for seasonal positions, with housing availability and growth potential. This role offers the chance to earn, learn, and contribute while enjoying ski passes, free lessons, and employee discounts as part of our benefits program.

Qualifications

• Must be able to communicate fluently in English.
• Somewhat strong computer skills.
• We follow all federal, state, and local laws including restrictions on child/minor labor.

Responsibilities

• Work face to face with customers
• Check guests in and out
• Handle all customer needs
• Always maintain a professional appearance and demeanor
• Help resolve discrepancies with guest bills
• Other duties as assigned

Skills

English fluency

Computer skills

Job description

Vail Resorts is hiring Front Desk Associates for the winter season at our mountain resort. You’ll be the first point of contact for guests, greeting them warmly and helping make their stay memorable.

Starting wage ranges from $20.00 to $23.00 per hour for seasonal positions, with housing availability and growth potential. This role offers the chance to earn, learn, and contribute while enjoying ski passes, free lessons, and employee discounts as part of our benefits program.