Mountain Dispatch Specialist - Winter 2026/27

powdr; Bend (OR); On-site; USD 21,000 - 30,000; Full time

Job summary

Powdr and Mt. Bachelor are seeking a Mountain Dispatch Specialist for a seasonal in-office role in Bend, Oregon. The candidate will collect and communicate operations data on weather, lift operations, grooming, and snow reporting, with 6:30am start times and variable early hours.

The role emphasizes accuracy, organization, and clear written/verbal communication, with roughly 10% outdoor work and the rest indoors. Starts mid-November and ends late May.

Qualifications

• Basic knowledge of Microsoft Excel and Outlook is essential.
• Experience with document scanning is preferred.
• Experience updating website platforms for updates is preferred.
• Strong verbal and written communication skills are necessary.

Responsibilities

• Communicate operational status and snow conditions to internal teams and guests.
• Documentation and maintenance of weather and snow observations and equipment data.
• Operate radio/phone dispatch and provide back-up support during emergencies.
• Collaborate with multiple departments to ensure smooth mountain operations.

Skills

Excel

Outlook

Communication

Documentation

Verbal/written communication

Education

High School Diploma or equivalent

Tools

Document Scanning

Website Platforms

Job description

Location

Bend, Oregon

Culture

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.

Benefits

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Winter season employee housing program & Summer season camping program
• 401k with up to 5% company match & immediate vesting
• Discounted daycare onsite at Mt. Bachelor
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

Schedule

The schedule for this position is 3 or 4 days per week, 6:30am to 4:30pm, no flexibility on hours, must be in office. Starting end of April, the hours are reduced to 6:30am - 2:00pm.

Position Summary

The Mountain Dispatch Specialist is an ideal job for anyone who wants to learn about ski area operations . The successful candidate will collect and communicate Mt. Bachelor operations data to internal teams and external guests. This entails documenting and following up on matters related to weather, lift operations, grooming, and snow reporting . An ideal candidate will be detail-oriented, well-organized, and reliable. Depending on shift assignments, work may begin as early as 6 :00 a.m. and conclude as late as 4:30 p.m. About 10% of the job is outdoors in any weather conditions, with the remaining 90% being indoors. T his is a seasonal position that will start in mid-November and conclude in late May .

Essential Functions / Major Responsibilities

• Communication of Operational Status and Snow Conditions - 40%
  • Document the ski area's snowfall.
  • Gather information from on-mountain weather stations, online weather forecast sites, from grooming, ski patrol, lift operations and lift maintenance departments.
  • Distribute weather/snow condition and operational status updates via e-mails, websites, electronic signage boards and hard-copy prints - in a manner that is factual and honest.
  • Accurately assess weather/snow conditions.
• Data Documentation - 20%
  • Maintain file of weather/snow observations, grooming reports, and terrain park logs.
  • Maintain file of lift openings, closings, and downtime.
  • Maintain file(s) of other items as requested.
• Radio and Phone Dispatch - 40%
  • Act as the central communications and dispatch hub for the ski area by monitoring radio and phones, responding to requests, and executing action plans that follow established procedures.
  • Provide back-up support to Ski Patrol Dispatch during emergency situations.

Secondary Function

Occasionally assume Ski Patrol Dispatch duties as requested by the Communications & Community Relations Manager & Patrol Director during irregular or emergency situations when a Ski Patrol staff member is unavailable. Assist the Communications & Community Relations Manager and/or Marketing department with various tasks.

Job Scope

This job operates within parameters established in the Essential Functions/Major Responsibilities description above. Position will not hold any decision-making authority beyond the daily decisions required by the position itself. Consequences for errors related to Essential Functions/Major Responsibilities will result in discipline as outlined in the company handbook.

Interpersonal Contacts

Internal interaction with office staff from multiple departments. The Communications & Community Relations Manager will be the direct report. The position will also interact with any/all staff members through radio/phone dispatch duties.

Specific Job Skills

License/Certifications: None

Technical: Basic knowledge of Microsoft E xcel and Outlook is essential; basic knowledge of document scanning, and experience in working on website platforms for updates is preferred.

Physical Capabilities: Able to lift 2 5 lbs, walk through deep snow or slippery surfaces in extreme winter weather conditions.

Additional: Strong verbal and written communication skills, punctuality, enthusiasm towards working very early in the morning, stamina to work long days, familiarity with the layout of Mt. Bachelor, curiosity about weather and its impact on ski area operations, and passion for winter sports.

Education / Related Experience

Minimum education required: High School Diploma or equivalent. Minimum time in related positi