Mountain Club Concierge — Elite Guest Experience

Limelight Hotels; Mammoth Lakes (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Paid Leave

Employee Ski Pass

Other company perks

Job summary

Limelight Hotels in Mammoth Lakes is seeking a Club Concierge to deliver high-level personalized service to members and guests at a private mountain club. You will manage snack and beverage offerings, coordinate ski valet, and assist with dining, activities, and transportation arrangements, ensuring a welcoming, discreet, and professional environment.

The role focuses on creating a memorable guest experience, managing lounge ambiance, and supporting with light administrative tasks while

Qualifications

• High school diploma or equivalent required.
• Prior experience in a hospitality or private club setting preferred.
• TIPS or alcohol service certification helpful but not required.
• Food Handler Certification preferred.

Responsibilities

• Greet and engage with members and guests by name, offering a warm and attentive welcome.
• Maintain, stock, and present complimentary snack and beverage offerings to reflect club standards.
• Monitor lounge cleanliness and ambiance, ensuring a consistently comfortable, orderly, and well-stocked space.
• Coordinate ski valet services including equipment storage, retrieval, and assistance with rentals or tuning.
• Assist members with local reservations for dining, activities, spa appointments, and transportation.
• Maintain accurate records of guest visits and transactions.
• Communicate efficiently with internal departments to fulfill member requests.
• Assist with light administrative tasks including email communication, package handling, and member account documentation.
• Support inventory tracking and retail sales for club merchandise, as applicable.
• Provide information on Mammoth and surrounding area conditions, activities, and events.
• Report member feedback, issues, or complaints to the Club Manager in a timely manner.

Skills

Guest service

Hospitality

Multitasking

Communication

Bilingual (helpful)

Education

High school diploma

Tools

Internal communication platforms

Data entry systems

Job description

Limelight Hotels in Mammoth Lakes is seeking a Club Concierge to deliver high-level personalized service to members and guests at a private mountain club. You will manage snack and beverage offerings, coordinate ski valet, and assist with dining, activities, and transportation arrangements, ensuring a welcoming, discreet, and professional environment.

The role focuses on creating a memorable guest experience, managing lounge ambiance, and supporting with light administrative tasks while