Mountain Camp Cafe Lead Supervisor

Sundance Mountain Resort; Alpine (UT); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Employee discounts on dining and lodge

Training and development

Season Pass

Supportive team environment

Résumé du poste

Sundance Mountain Resort is seeking a Mountain Camp Cafe Lead Supervisor to guide on-mountain dining operations, ensuring hospitality excellence and guest satisfaction. This full-time seasonal role requires leadership to direct staff, manage daily service, and uphold safety and quality standards.

Responsibilities include supervising employees, training, handling inquiries, and maintaining POS operations, with a focus on teamwork and cost control.

Qualifications

• High school diploma or GED or equivalent required.
• 1 year of related experience or equivalent education/experience.
• Must obtain valid food handler's permit and Tips & Sips alcohol permit within 30 days of hire.
• Pass UDABC background check and submit fingerprints for liquor license.
• Must have a clean driving record and be able to operate a Sundance vehicle.
• Must be 21 years or older.
• Able to lift 25 lbs regularly and 50 lbs occasionally. Able to stand, walk, and perform physical tasks.

Responsabilités

• Supervise, train, and manage employees on assigned shifts.
• Ensure compliance with all rules, regulations, and procedures.
• Accurately document incidents involving guests or employees.
• Inspect employee uniforms, cleanliness, and identification.
• Conduct daily line-ups and communicate new procedures.
• Maintain a safe work environment and promote teamwork.
• Provide courteous service to vendors, guests, and employees.
• Handle guest inquiries, complaints, and initiate service recovery.
• Order and serve food and beverages, ensuring quality.
• Manage payment transactions and maintain knowledge of the Point of Sale system.
• Perform side work, bus tables, and reset them promptly.
• Stay informed about resort events and hours of operation.
• Submit orders to vendors, check inventory, and manage costs.

Connaissances

Leadership

Guest service

Supervision

Safety awareness

Formation

High school diploma or GED

Description du poste

Job Title: Mountain Camp Cafe Lead Supervisor (Age 21+)

Department: F&B

Reports To: On-Mountain Dining Manager

Rate of Pay: $21.00/hr

Shift: Full-time Seasonal position

Variable AM/PM shifts Sunday through Saturday

Weekends And Holidays Required

FLSA Status: Non-Exempt/Hourly

Interviewing begins late Oct/early Nov.

Training begins mid Nov

Summary

Lead and oversee all operations of the Mountain Camp Café, guiding the team with strong leadership that builds a culture of quality, teamwork, and accountability. Set the tone for hospitality and ensure the café delivers exceptional service and guest experiences.

Essential Duties And Responsibilities

• Supervise, train, and manage Employees on assigned shifts.
• Ensure compliance with all rules, regulations, and procedures.
• Accurately document incidents involving guests or Employees.
• Inspect Employee uniforms, cleanliness, and identification.
• Conduct daily line-ups and communicate new procedures.
• Maintain a safe work environment and promote teamwork.
• Provide courteous service to vendors, guests, and Employees.
• Handle guest inquiries, complaints, and initiate service recovery.
• Order and serve food and beverages, ensuring quality.
• Manage payment transactions and maintain knowledge of the Point of Sale system.
• Perform side work, bus tables, and reset them promptly.
• Stay informed about resort events and hours of operation.
• Submit orders to vendors regularly, routinely check inventory & ensure costs are managed.

PRODUCT QUALITY

• Consistently prepare beverages to company standards.
• Adhere to recipes and maintain top product presentation.
• Educate guests on products and services.

ALCOHOLIC BEVERAGES

• Understand and comply with all laws regarding alcohol service.
• Serve alcohol responsibly and communicate beverage knowledge to guests.
• Complete paperwork for bar transfers and inventory.
• Train, and manage Employee performance, ensuring compliance with company policies.

Qualifications

• High school diploma or GED.
• 1 years of related experience or equivalent education/experience.
• Obtain valid food handler's permit and Tips & Sips alcohol permit within 30 days of hire.
• Pass UDABC background check and submit fingerprints for liquor license.
• Must have a clean and clear driving record and be capable of operating a Sundance vehicle.
• Must be 21 years or older.
• Able to lift 25 lbs regularly and 50 lbs occasionally. Able to stand, walk, and perform physical tasks.

Other Duties

• Clean and maintain work areas, keeping them in good repair.
• Stock supplies and maintain a safe, sanitary workplace.

Supervisory Responsibilities

• Interview, hire, train, and manage staff performance.
• Handle employee issues, including discipline and recognition.
• Complete related paperwork and submit it to HR promptly

WORK ENVIRONMENT

• Regular exposure to wet/humid conditions and occasional loud noise.
• Exposure to fumes and airborne particles.

Benefits

• Employee discounts on dining and resort amenities.
• Training and development for career growth.
• Supportive team environment.
• Season Pass.

DISCLAMER

This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of them within legal and ethical parameters and company policy.