Motoring & Cycling Customer Advisor (Part-Time)

Halfords Group; Stockton (CA); On-site; USD 20,000 - 24,000; Part time

Benefits offered by this job

Employee discounts 25% on Halfords per

Discounts on garage bills at Halfords

Bike scheme

Sharesave scheme

Health plan / Health Cash Plan

Uniform

Employee assistance program

Job summary

Halfords Group in Stockton-on-Tees is seeking a teammate to help customers with car parts fitting, cycle building and servicing. The role is part time (16 hours per week) with weekend availability and training provided to deliver market-leading service.

You'll work with customers in-store and in the car park, developing practical problem-solving skills and enjoying a range of staff benefits and discounts. Training will help you grow in Retail and across the Group as you progress.

Qualifications

• Experience delivering great customer service in retail sales.
• Proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.
• Willingness to learn car parts fitting and cycle repair via training.

Responsibilities

• Assist customers with car parts fitting and cycle services in-store and in the car park.
• Perform a range of fitting services including car parts fitting, technology fitting, cycle building and cycle servicing.
• Contribute to delivering market-leading standards of service and meet sales targets.

Skills

Customer service

Retail sales

Proactive approach

Weekend availability

Tools

Car parts fitting

Cycle repair

Job description

Halfords Group in Stockton-on-Tees is seeking a teammate to help customers with car parts fitting, cycle building and servicing. The role is part time (16 hours per week) with weekend availability and training provided to deliver market-leading service.

You'll work with customers in-store and in the car park, developing practical problem-solving skills and enjoying a range of staff benefits and discounts. Training will help you grow in Retail and across the Group as you progress.