Motor Vehicle Specialist

Performance Ford of Somerville; Lincoln Park (NJ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k)

Paid vacation

Employee vehicle purchase

Advancement opportunities

Training and professional development

Job summary

Performance Auto Group is seeking an experienced Title & Registration Specialist to join our team. The role requires handling vehicle titles, registrations, temporary tags, license plates, and related documentation with accuracy and efficiency, ensuring compliance with state and manufacturer requirements.

The ideal candidate has automotive dealership experience, a keen eye for detail, and the ability to manage high transaction volumes while delivering excellent customer service to both customers

Qualifications

• Experience in automotive title and registration processes.
• Knowledge of DMV/MVC procedures and requirements.
• Strong attention to detail and accuracy.
• Ability to manage multiple transactions and deadlines.
• Excellent written and verbal communication.

Responsibilities

• Process vehicle titles, registrations, license plates, and temporary tags.
• Submit motor vehicle documents to DMV/MVC agencies.
• Review paperwork for accuracy and completeness.
• Verify customer and vehicle information, VINs, liens, and fees.
• Maintain organized records and assist with audits.
• Communicate with customers and other dealership departments.

Skills

Automotive dealership experience

Attention to detail

Organizational skills

Time management

Customer service

Communication skills

Problem-solving

Team collaboration

Independent work

Tools

Dealertrack

CDK

Reynolds & Reynolds

DMV/MVC processing systems

Job description

TITLE & REGISTRATION SPECIALIST

Performance Auto Group

POSITION SUMMARY

Performance Auto Group is growing, and we are looking for an experienced and highly organized Title & Registration Specialist to join our team.

The Title & Registration Specialist is responsible for accurately and efficiently processing vehicle titles, registrations, temporary tags, license plates, and related motor vehicle documentation. This position plays a critical role in ensuring that every vehicle transaction is completed accurately, on time, and in compliance with applicable state and manufacturer requirements.

The ideal candidate has automotive dealership experience, understands motor vehicle paperwork and DMV processes, has exceptional attention to detail, and can manage a high volume of transactions while providing outstanding service to both customers and dealership personnel.

KEY RESPONSIBILITIES

• Process vehicle titles, registrations, license plates, and temporary tags
• Prepare and submit motor vehicle documentation to the appropriate DMV/MVC agencies
• Process both in-state and out-of-state vehicle registrations
• Review all paperwork for accuracy, completeness, signatures, and required documentation
• Verify customer information, vehicle information, VINs, lienholder information, and applicable fees
• Process title transfers, duplicate titles, corrected titles, lien releases, and other title-related transactions
• Prepare and process temporary registration and tag documentation
• Track title and registration transactions from the date of sale through completion
• Monitor outstanding titles and registrations and follow up to ensure timely completion
• Maintain accurate records of all DMV/MVC transactions
• Resolve title and registration issues quickly and professionally
• Communicate with customers regarding registration, title, plate, and documentation requirements
• Work closely with Sales, Finance, Accounting, Service, and Management
• Communicate with DMV/MVC representatives, lenders, customers, and other agencies as needed
• Ensure all transactions comply with dealership policies and applicable state requirements
• Maintain organized files and documentation for completed and pending transactions
• Assist with audits and internal reviews of motor vehicle records
• Stay current on changes to DMV/MVC rules, regulations, forms, and procedures
• Maintain confidentiality of customer and dealership information
• Provide excellent customer service throughout the registration and title process
• Perform other administrative duties as assigned

QUALIFICATIONS

• Previous automotive dealership title and registration experience strongly preferred
• Knowledge of DMV/MVC procedures and requirements
• Strong understanding of vehicle titles, registrations, plates, and temporary tags
• Excellent attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to manage multiple transactions and deadlines simultaneously
• Excellent written and verbal communication skills
• Professional and courteous customer-service skills
• Strong computer skills
• Ability to work independently while also being an effective team member
• Ability to work in a fast-paced dealership environment
• Strong problem-solving skills
• High level of integrity and confidentiality

PREFERRED EXPERIENCE

Experience with the following is a plus:

• Automotive dealership title and registration departments
• DMV/MVC electronic processing systems
• Dealertrack, CDK, Reynolds & Reynolds, or other dealership management systems
• Out-of-state registrations
• Lienholder and payoff documentation
• Title corrections and duplicate titles
• Temporary tag processing
• Wholesale and dealer-to-dealer transactions

WHAT SUCCESS LOOKS LIKE

A successful Title & Registration Specialist at Performance Auto Group will:

• Process paperwork accurately the first time
• Keep title and registration transactions moving without unnecessary delays
• Proactively identify missing or incorrect documentation
• Communicate effectively with customers and dealership departments
• Maintain accurate records and follow established procedures
• Resolve problems before they become customer complaints
• Meet deadlines and maintain a high level of organization
• Provide a professional experience that reflects the standards of Performance Auto Group

WHY JOIN PERFORMANCE AUTO GROUP?

Performance Auto Group is growing — why not grow with us?

We are building a growing organization with opportunities for employees who want to develop their skills, take on additional responsibility, and build a long-term career.

We offer:

• Competitive compensation based on experience
• Full-time employment
• 401(k)
• Paid vacation
• Employee vehicle purchase opportunities
• Opportunities for advancement
• Training and professional development
• A growing automotive organization
• A professional and team-oriented work environment
• Opportunity to grow with the company

CAREER GROWTH

At Performance Auto Group, we believe that today's specialists can become tomorrow's leaders.

As our organization continues to grow, there are opportunities to take on additional responsibilities and advance within the administrative, accounting, finance, and dealership management areas.

If you are an experienced title and registration professional who is looking for stability, opportunity, and room to grow, we want to hear from you.

Performance Auto Group is an Equal Opportunity Employer.