MOTOR VEHICLE COMPLIANCE ANALYST 1/2/3

Louisiana; Monroe (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Louisiana Office of Motor Vehicles (OMV) is hiring a Motor Vehicle Compliance Analyst at our Monroe location. The role focuses on title searches, licensing data processing, and coordinating with multiple state agencies to ensure accurate records and licensing documentation.

Excellent customer service and meticulous record-keeping are essential. Responsibilities include issuing licenses and ID cards, resolving title issues, and supporting other OMV offices as needed.

Qualifications

• Attention to detail is required to review title documents and licensing data.
• Strong writing and math skills are necessary for data entry and record accuracy.
• Willingness to work with others and communicate with the public and other OMV offices.

Responsibilities

• Conduct title searches and examine title documents
• Prepare and review data associated with obtaining motor vehicle licenses and identification cards
• Coordinate with various state agencies involved in state driver history and titling
• Assist in resolving any title issues that may arise during the transaction process
• Maintain accurate records of all title-related and licensing documentation
• Issue and update licenses and identification cards
• Provide exceptional customer service to clients throughout the process

Skills

Attention to detail

Writing skills

Math skills

Communication

Education

High school diploma or equivalent

Job description

The Office of Motor Vehicles (OMV) performs functions of the state relative to the examination and licensing of operators of motor vehicles, the suspension and revocation of such licenses, issuance of vehicle title and registration certificates, license plates for all motor vehicles operated upon the highways of the state, recordation of liens against vehicles, and the collection of sales/use tax and other appropriate fees, all in accordance with applicable laws.

OMV strives to serve the public in a professional, compassionate, and responsive manner while maintaining a high standard of quality and providing unparalleled service to both internal and external customers.

This position for a Motor Vehicle Compliance Analyst 1/2/3 is at our Monroe location. Attention to detail, general writing and math skills, and willingness to work and communicate with others, as well as aiding other OMV offices or sections and the public, are key to success in this role. If you are professional, dependable and committed to providing excellent customer service, consider joining our team.

Possession of a high school diploma or equivalent.

NECESSARY SPECIAL REQUIREMENT: May be required to possess a current Louisiana driver's license at the time of appointment.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Conduct title searches and examine title documents
• Prepare and review data associated with obtaining motor vehicle licenses and identification cards
• Coordinate with various state agencies involved in state driver history and titling
• Assist in resolving any title issues that may arise during the transaction process
• Maintain accurate records of all title-related and licensing documentation
• Issue and update licenses and identification cards
• Provide exceptional customer service to clients throughout the process

Position-Specific Details

Appointment Type: This posting may be used to fill a probational appointment or job appointment.

Career Progression: As part of a Career Progression Group, vacancies may be filled from this recruitment as a MOTOR VEHICLE COMPLIANCE ANALYST 1, 2, or 3, depending on the level of experience of the selected applicant.

Work Schedule: Monday-Friday, 8:00 AM to 4:30 PM.

Compensation: The salary offered will be determined based on qualifications and experience. The Motor Vehicle Compliance Analysts receive an additional hourly amount added to their base pay depending on how long they have worked for the Louisiana OMV. This is in addition to other types of pay, including market adjustments and promotions.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Contact Information

For further information about this vacancy, contact:

Department of Public Safety
ATTN: Human Resources/ Latedra Drummond
P.O. BOX 66614
Baton Rouge, LA. 70896
Email: [e-mail]