Motor Vehicle CDL Specialist I

State of Vermont; Montpelier (VT); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical and dental benefits

Paid holidays

Pension plan

FMLI

Tuition reimbursement

Flexible spending accounts

Wellness program

Public Service Student Loan Forgivness

Résumé du poste

The Department of Motor Vehicles in Montpelier, VT is seeking a team player for Driver Control to process CDL applications, driving records, suspensions, and reinstatements. You will interact with Vermonters daily, handling AAMVA tasks with a focus on clear communication.

This is an on-site role at the Montpelier DMV, working from 7:45 am to 4:30 pm, Monday through Friday. Strong public contact and accuracy under pressure are essential.

Qualifications

• 1+ years of office administrative experience with significant public contact
• OR six months or more of work experience in the Vermont Department of Motor Vehicles.

Responsabilités

• Process driving records, suspensions, compliances and reinstatements.
• Process Commercial Driver License (CDL) applications and DOT medical examiner certificates.
• Update and handle AAMVA-related tasks.
• Interact with Vermonters daily and provide clear written and verbal communication.

Connaissances

Public contact

Office administration

Description du poste

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The Vermont Department of Motor Vehicles (DMV) is seeking a team player to join Driver Control (DC). Duties may include viewing driving records, processing suspensions, compliances, and reinstatements. The individual will be responsible for processing Commercial Drivers License applications as well as DOT medical examiner certificates. The individual will be responsible for working and updating AAMVA related tasks. This is a unique position in which you will interact with Vermonters on a daily basis, and the ability to provide excellent written and verbal communication is required. Due to the nature of the position, difficult, unique, and sensitive issues may be addressed. The individual may have direct customer contact.

This is not a remote position, and work takes place within the Montpelier DMV. The incumbent will work from 7:45 am to 4:30 pm, Monday through Friday.

Who May Apply

This position, Motor Vehicle CDL Specialist I (Job Requisition #56018), is open to all State employees and external applicants.
Please note that multiple positions in the same work location may be filled from this job posting.

In accordance with Title 23, Section 102(d), an applicant must agree to be finger-printed and pass a background investigation to be eligible for this position. The background investigation may include criminal, financial and traffic records checks. Hiring managers will notify applicants who are in the final stage of the interview process of the finger-printing and background check requirement, to which an applicant must agree to be deemed eligible for this position. Applicants will have the right to withdraw their applications before finger-printing and/or a background investigation is conducted.

Work is performed in a normal office setting. Incumbents must be able to work quickly and accurately under pressure before the public eye, from telephone and email inquiries. Due to public contact, verbal abuse, varying workloads and tight deadlines stress induced or contagious illness is a daily risk. Incumbents must be able to multi-task, prioritize unpredictable workloads, deal with confused, frustrated, highly upset customers and handle large sums of money. Incumbents can anticipate some stressful situations, strong differences of opinion and threat of harm from irate customers. Stress may be involved in coping with large volumes of work and meeting production deadlines. Some overtime work may be required.

Minimum Qualifications

One (1) or more years of office administrative experience that included significant public contact AND regular use of computer programs.
OR
Six (6) months or more of work experience in the Vermont Department of Motor Vehicles.

Preferred Qualifications

Candidates with prior motor vehicle department experience.

Special Requirements

In accordance with Title 23, Section 102(d), an applicant must agree to be finger-printed and pass a background investigation to be eligible for this position. The background investigation may include criminal, financial and traffic records checks. Hiring managers will notify applicants who are in the final stage of the interview process of the finger-printing and background check requirement, to which an applicant must agree to be deemed eligible for this position. Applicant will have the right to withdraw their applications before finger-printing and/or a background investigation is conducted.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 12 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.